More dates

Payment plans

How does it work?

  • Reserve your order today and pay over time in regular, automatic payments.
  • You’ll receive your tickets and items once the final payment is complete.
  • No credit checks or third-party accounts - just simple, secure, automatic payments using your saved card.

Koala Case Management Masterclass

Share
Online Event
Add to calendar

Wed, 2 Dec, 3am - 4:30am EST

Description

You've built your speak-up culture. You've raised awareness. People feel safe to report suspected safeguarding, fraud and other misconduct. But now you're drowning in cases. What next?

It's an honourable problem to have, but a real one - aid organisations that invest in speak-up cultures, hotlines and awareness raising often see rising reporting rates. How do you ensure each case is dealt with effectively, efficiently and proportionately when your resources are limited?

About the Masterclass

In this online masterclass, specialists Oli May and Roland Hassel will explore how to build reliable, consistent processes and make risk-based, proportionate and defensible decisions.

What we'll cover

We'll explore practical ways to address the key challenges of managing integrity incident caseloads across alleged safeguarding, fraud and corruption breaches, including:

  • Triaging cases with evidence-led proportionality

  • Creating workable roles, structures and processes

  • Protecting people at a system level

  • Engaging with back donors and regulators

  • Management information and self-evaluating of your framework

  • Building investment cases for better resourcing.

Who it's for

All types of international humanitarian and development organisations can benefit from the Masterclass, whether you're from an NGO, aid contractor, donor agency, government body or other.

You do not need to be an investigator - this Masterclass is about managing cases and the systems around them. People who might benefit include directors, heads or managers from:

  • Safeguarding, fraud, integrity or ethics teams

  • Risk and compliance

  • Legal, audit or HR.

Included: complimentary case management ebook

All participants will get a free copy of the new Koala Practice Guide to Case Management ebook to take away, providing helpful guidance and insights to refer to again and again.

About Koala International Development

Koala International Development is an Australian consultancy specialising in advisory on risk, strategy and governance for purpose-led organisations. Whether you are a non-profit, government body or mission-driven company, we help the organisations that help our world.

Lineup

  • Oli May

    Oli May

    Oli May helped to shape modern integrity management in the humanitarian and global development space. Formerly a forensic Partner at Deloitte Australia and the leader of its international development practice, Oli has also been the head of counter-fraud for Oxfam GB and the director of legal, governance, risk and compliance for the Fred Hollows Foundation. Having begun his career in what is now the UK's National Crime Agency, he brings 22 years of integrity risk experience across 24 countries. He has written extensively on integrity risk and is the author of Fighting Fraud And Corruption In The Humanitarian and Global Development Sector (Routledge, 2016) and Terrorist Diversion: A Guide To Prevention And Detection For NGOs (Routledge, 2020).

  • Roland Hassel

    Roland Hassel

    Roland Hassel is a criminologist and Certified Fraud Examiner specialising in corruption in the humanitarian and development sector. With degrees in international disaster management and in counter fraud and corruption, and over ten years of experience in the aid and development sector, he combines operational sector knowledge with technical anti-corruption expertise. He currently heads the Integrity & Safeguarding Unit of the German Red Cross's international cooperation division, where he leads investigations and builds the systems that prevent, detect and respond to corruption and other misconduct. Through his own practice he advises NGOs on holistic, risk-based and prevention-focused anti-corruption work, from policy and system development through training to case and investigation management.

Testimonials

  • Koala Development is our partner of choice when it comes to risk management.

    Beth Eggleston Director, Humanitarian Advisory Group
  • Oli is highly experienced, considered and able to convey complex concepts in a clear and engaging way.

    Jo Choe Managing Director, DT Global Asia Pacific
Powered by

Tickets for good, not greed Humanitix dedicates 100% of profits from booking fees to charity

Register

Register

Register

Register
Online Event