Leadership & Coaching Skills for First Line Supervisors- Troy

Hosted by the Troy Police Department in Troy, Michigan. This course is registered with MCOLES and eligible for use of Law Enforcement Distribution (LED) funds per PA 302 of 1982 and/or Continuing Professional Education (CPE) funds per PA 203 of 1965.

First-line supervisors set the tone for every shift. They shape culture, and they determine whether officers perform at their best or fall short of their potential. Yet most supervisors are promoted based on their skills as officers, not their ability to lead people. Agencies pay for that gap later, in turnover, in grievances, and in officers who never reach their potential because no one taught their supervisor how to develop them.

Leadership and Coaching Skills for First Line Supervisors closes that gap directly. This one-day onsite course gives supervisors a proven coaching model and a clear framework for the first 90 days in rank, built around reality-based principles instead of abstract theory. Supervisors leave with tools they can use on their next shift, not a binder they will forget by Monday.

The course is led by Thomas Gillan, a Certified Law Enforcement Trainer who has developed and delivered training for the Florida Sheriff’s Association, FDLE, the FBI National Academy, and agencies across the country. Gillan built this course around a coaching model any supervisor can apply immediately, along with the leadership lessons of General Colin Powell and a clear success strategy for the critical first 90 days in rank.

What You'll Learn

• Apply a proven coaching model built around four factors: knowledge, accountability, motivation, and time, and use it to diagnose why an officer is underperforming and what to do about it

• Execute a clear success strategy for the critical first 90 days in a supervisory role, including how to establish credibility with former peers who now report to you

• Distinguish between management and true leadership, and develop your own authentic leadership style grounded in the lessons of General Colin Powell

• Recognize generational differences in the workforce and leverage them to build stronger, more cohesive teams

• Identify stress, trauma, and health factors affecting officer performance, and lead accordingly before they become disciplinary or retention problems

• Avoid the five most common supervisor mistakes and build lasting credibility with your team

• Work through practical exercises and peer discussion built on the realities of law enforcement supervision

• Leave with tools and a plan you can apply on your next shift

Why This Course Delivers

Most supervisory training is packed with theory and light on application. This course flips that model. Every topic is grounded in the realities of law enforcement supervision, delivered in a format that maximizes peer discussion, practical exercises, and immediate takeaways. Participants leave with tools they can apply the next day on the job.

Your Instructor

Thomas Gillan is a Certified Law Enforcement Trainer and Criminal Justice/Public Safety Instructor with decades of experience developing curriculum and delivering training for some of the most respected organizations in the field, including the Florida Sheriff’s Association, the Florida Attorney General’s Office, FDLE, the Florida Department of Corrections, the FBI National Academy, and law enforcement agencies across the country. He has been formally recognized by the FBI, the U.S. Attorney’s Office, the U.S. Marshal Service, the Federal Air Marshals, the Bureau of Prisons, and the Department of Homeland Security.

Who Should Attend

Newly promoted and aspiring sergeants, corporals, and shift supervisors, along with lieutenants who are responsible for developing their first-line supervisors. This course is also a fit for corrections supervisors and civilian supervisors who lead sworn or support staff. Agencies that promote on technical skill alone carry real exposure: officers who stall, grievances that could have been prevented, and turnover that traces back to supervision. Sending a supervisor builds the coaching and leadership skills that address those problems before they become costly.

Date and Time: Tuesday, March 2nd, 2027, 8:00 PM to 5:00 PM

Location: Troy Police Department, 4850 John R Rd Troy Michigan 48085

Cost: $249/pp

Payment Options

Credit card online, purchase order, or check payable to Training Force USA, 7769 McClure Dr, Tallahassee, FL 32312.

Cancellations and Substitutions

Registrations are confirmed upon submission and participants are responsible for payment regardless of attendance. Substitutions are welcome at any time by phone, email, or online. If minimum enrollment is not met to support instructor travel, the class will transition to a live online format so all registered participants can still attend.

Questions

Phone: 850-556-4544 | Email: will@trainingforceusa.com | www.trainingforceusa.com