Workshop 5: Managing Workloads

This workshop covers the basics of building workplace resilience and maximising your time in the workplace. This session encourages participants to explore strategies to build resilience in the workplace and implement strategies to manage priorities more effectively.

Causes of workplace stress
Using empathy to understand others’ resilience and providing support.
Providing support
Questioning techniques to identify opportunities to build resilience
Feedback and information
Goal setting strategies and techniques
Aligning of goals and daily tasks to business objectives
Urgent versus important tasks
Developing effective work schedules
The 80:20 principle, the 5 D's and A-B-C priority shorthand
Developing a personal action plan

Learning Outcomes

Understand causes of workplace stress
Demonstrate empathy when communicating with others
Apply questioning techniques to identify individual challenges and solutions
Provide feedback to enhance resilience Identify and manage causes of workplace stress
Prioritise work tasks for self and others
Identify and manage time wasters
Identify time management strengths and limitations
Set and monitor personal work goals
Know and understand the difference between urgent and important tasks

Delivery Information

Duration: 6 hours

Locations: Online

Investment

$440 TCCI member

$550 non-member

More Information?

Call 1300 559 122 today to discuss your training needs including on-site or customised delivery or email training@tcci.com.au

PLEASE NOTE:

If you would like to use some or all of your membership voucher on this course or you are a member and would like to be invoiced for training instead, you will need to contact the TCCI prior to booking on 03 6236 3600 or training@tcci.com.au