Leadership Fundamentals Workshop: Managing Underperformance
Description
About this Workshop
Managing underperformance can be one of the more challenging responsibilities for a leader. Knowing when an issue needs to move beyond informal conversations, what a fair process looks like, and how to approach difficult conversations with confidence can make all the difference.
This practical workshop is designed to help leaders understand how to manage ongoing underperformance when informal approaches haven't led to improvement. Through practical discussions, real workplace scenarios and interactive activities, participants will explore the foundations of formal performance management, including procedural fairness, compliance responsibilities and Personal Improvement Plans (PIPs).
Participants will also have the opportunity to practise applying these skills to real-world scenarios, building the confidence to manage underperformance clearly, fairly and constructively.
Key Outcomes
Self-Awareness: Increase your awareness of your leadership style and how it influences your approach to managing underperformance.
Performance Management Essentials: Gain a clear understanding of the formal performance management process, including compliance, procedural fairness and your responsibilities as a leader.
Practical Skills: Learn how to conduct effective and legally sound performance conversations and develop a Personal Improvement Plan (PIP) to support accountability and improvement.
Actionable Takeaways: Walk away with simple, practical tools you can immediately use to manage underperformance with greater confidence and consistency.
Who This Workshop Is For
Business Owners / Founders
Supervisors and Team Leaders
New and Emerging People Leaders
This workshop is particularly valuable for leaders who are responsible for managing performance and need greater confidence in navigating situations where an employee's performance isn't improving.
You'll learn practical techniques to:
Recognise when informal performance management needs to progress to a formal process
Approach underperformance conversations with greater clarity and confidence
Manage performance fairly while maintaining procedural fairness
Use a Personal Improvement Plan to create clear expectations, accountability and a pathway for improvement
About the Faciliator
Laura Krebs, Leadership Facilitator and Coach
Laura Krebs is a Leadership Facilitator and Coach with over 18 years’ experience supporting leaders across small to medium-sized businesses, as well as corporate, government, and community sectors. With a background in psychology and business, she brings a practical, people-focused approach to leadership development, helping leaders build confidence, strengthen communication, and lead more effectively in their day-to-day roles. Laura specialises in leadership development, coaching, and facilitation, and is known for her ability to quickly understand client needs and deliver sessions that are engaging, relevant, and outcomes-focused. Her workshops are grounded in real-world application, equipping leaders with simple, actionable tools they can use immediately. Outside of work, Laura is a passionate soccer mum, enjoys camping and caravanning whenever she can, and loves winding down with a good book. She lives by the beach and values maintaining a well-balanced lifestyle.
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