About this Workshop

Managing underperformance can be one of the more challenging responsibilities for a leader. Knowing when an issue needs to move beyond informal conversations, what a fair process looks like, and how to approach difficult conversations with confidence can make all the difference.

This practical workshop is designed to help leaders understand how to manage ongoing underperformance when informal approaches haven't led to improvement. Through practical discussions, real workplace scenarios and interactive activities, participants will explore the foundations of formal performance management, including procedural fairness, compliance responsibilities and Personal Improvement Plans (PIPs).

Participants will also have the opportunity to practise applying these skills to real-world scenarios, building the confidence to manage underperformance clearly, fairly and constructively.

Key Outcomes

Self-Awareness: Increase your awareness of your leadership style and how it influences your approach to managing underperformance.

Performance Management Essentials: Gain a clear understanding of the formal performance management process, including compliance, procedural fairness and your responsibilities as a leader.

Practical Skills: Learn how to conduct effective and legally sound performance conversations and develop a Personal Improvement Plan (PIP) to support accountability and improvement.

Actionable Takeaways: Walk away with simple, practical tools you can immediately use to manage underperformance with greater confidence and consistency.

Who This Workshop Is For

Business Owners / Founders
Supervisors and Team Leaders
New and Emerging People Leaders

This workshop is particularly valuable for leaders who are responsible for managing performance and need greater confidence in navigating situations where an employee's performance isn't improving.

You'll learn practical techniques to:

Recognise when informal performance management needs to progress to a formal process
Approach underperformance conversations with greater clarity and confidence
Manage performance fairly while maintaining procedural fairness
Use a Personal Improvement Plan to create clear expectations, accountability and a pathway for improvement

Contact the host of Leadership Fundamentals Workshop: Managing Underperformance

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