As we continue to work through the disruptions and uncertainty of COVID, offering a healthy, productive and supportive tourism and hospitality workplace has never been more important - or valued - by our employees.

As we bounce out of COVID, and interstate demand recovers quickly, we know there will be inevitable skills and labour challenges across the industry. Those operators who have the supportive structures in place, and have a reputation as great employers, will be the businesses that are best able to manage the workforce challenges of 2022 and beyond.

To assist our tourism operators consider what they can do to support, secure and retain staff, TICT is bringing two of Tasmania's leading experts on healthy and productive workplaces to an online masterclass.

This FREE Online Masterclass is pitched to General Managers, HR Managers and Supervisors responsible for the day-to-day working environment of your team, but will have value for all tourism operators.

Our speakers are grounded, dynamic and understand our industry - this is an important opportunity to sit down with some engaging experts - without leaving home or your office - and work through what is a challenging subject for every employer.

Polly McGee

Human Scale Leadership

When we lead, we lead humans with all of their strengths, quirks and vulnerabilities - and our own. This interactive session will focus on how to encourage relational vulnerability while setting (and keeping) clear boundaries; what the subtle behavioural signs of stress and fear in the workplace are; and how to proactively and reactively manage them.

About Dr. Polly McGee

Polly is an author, leadership facilitator, business coach and all-purpose human being with over a decade working in business innovation, commercialization and leadership program design and delivery across all sectors in Tasmania.

Bianca Welsh

Why Having a Mentally Healthy Workplace Makes Good Business Sense

Being a mentally healthy workplace will save you money and improve productivity. Learn how having a proactive approach to mental health and wellbeing can give you the edge over your competitors and reduce stress on the leadership team. This workshop will cover how to work towards a mentally healthy workplace, considering key attributes, opportunities and threats, and looking at specific examples to implement in your own business.

About Bianca Welsh

As part-owner of Launceston’s Black Cow Bistro, Stillwater Restaurant and Stillwater Seven, Bianca has supported her teams through experiences with mental health and illness over many years. After graduating with a Bachelor of Behavioural Science in 2019, Bianca launched From Experience, a business designed to help employers navigate mental health in the workplace, while attracting and retaining people to the industry.