This course is an excellent follow-on for those who have completed the content strategy in practice course (or equivalent experience).

Increasing pressure has been placed on our digital channels to deliver excellent customer service with minimal effort and cost.

To meet these pressures, a well-considered and implementable governance plan is necessary.

Content operations or content governance is all about running your content channels more efficiently.

See why previous students loved this workshop.

At the end of this training, you will:

Know what a typical governance plan should cover
Decide what governance functions you currently need
Estimate the elements of your governance plan
Understand how to document your governance plan

Who is this for?

Anyone responsible for the running and management of a website or groups of websites.
Useful if you already have a working content strategy and are ready to move onto the logistics.

Important

This class is 2 x three-hour classes - both via Zoom.
You will need a stable internet connection, laptop and camera to participate.
Participants are asked to turn on their video during class.
Classes may be cancelled if not enough people sign up.

About the presenter

Elle Geraghty is one of Australia's most well-known Content Strategists. She is an international speaker who has been working in content strategy for over 15 years. She has helped organisations including Qantas, The Australian Museum, Atlassian and Transport for NSW improve their content strategy. She runs the Sydney content strategy meetup and is dedicated to raising the profile of content strategy in Australia.

Contact the host of Learn content governance - September 2026 - online