Lunch & Learn - Difficult Conversations

Some people are natural negotiators at work, engendering quality relationships and producing positive outcomes with apparent ease. Why? Because they are prepared to have deep, honest conversations, which ensure clarity and define expectations, transforming teams, situations and results in the process.

Come to this Lunch and Learn, and find out how to manage tricky workplace conversations calmly, respectfully and openly.

Who is this workshop for?
Team leaders, managers, HR professionals and anyone who is interested in practical tips on how to tackle interactions at work involving opposing opinions, strong emotions or high stakes.

Come and learn how to:
- Identify whether your motives promote or kill dialogue
- Notice the signs a conversation has become crucial
- Create psychological safety
- Be aware of the roles of inference and stories
- Move from talk to action