This workshop will focus on the mindsets and disciplines Qantas applied to increase sales exponentially while the market was going backwards.

Key Takeaways

Compare yourself to a magical unicorn, not the competition!
What people think Qantas did: Applying Behavioural Science to simplify customer choices
What Qantas really did: Aligning the team around OKRs

About The Speaker

Henk is a recovering engineer and information junkie. In 2005 he founded Skyrove, a South African WiFi hotspot company that enables anyone to share their WiFi with their neighbours. He's played various product and marketing roles in the fields of education, transport, media and insurance.

He's an angel investor in BlinkTower, an animation studio; Conversio, a startup that monetizes email receipts; Circle Medical, an "Uber for doctors" based in San Francisco; CarNextDoor, an Australian car sharing platform and TheOneTwo, a woman's underwear disruptor. He's worked at Atlassian, at CBA's Innovation Lab and more recently as Head of Product at Qantas Loyalty, where he led Insurance & Wellbeing teams and spearheaded an initiative to digitize in-flight UNICEF donations.

Outside of work, Henk has volunteered for various community and industry organisations, digitized in-flight and he once managed to successfully change a politician's mind.

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How to Find Us/Housekeeping
If you are feeling unwell, please do not attend our physical event. Tune in virtually instead!Please note photos may be taken during the event. If you wish to opt-out, please let one of our staff members know or email georgia@fishburners.org for any other concerns. Go directly up to Level 3 of the Sydney Startup Hub and walk down the yellow corridor. Limited places available so registration is essential.
About Fishburners**
Fishburners is much more than a coworking space. We are a not for profit, passionate community of 300+ scalable tech startups that only exists thanks to our amazing sponsors - Google for Startups, UTS, Chartered Accountants, and Jobs for NSW. We are dedicated to inspiring and helping startups get started, grow and succeed. Our goal is to make the hardest thing you’ve ever done easier! We do this through our different memberships which provide the facilities, resources, learning and development, mentoring, and connections that you need for your idea to come to life and flourish. We also open our doors and host some of the largest, regular events in the Australian startup ecosystem, including our bi-weekly lunch & learn workshops, and Shark Tank-style, Friday night pitches. Member or not, you're welcome to attend and/or get involved! Any questions about memberships or events, please feel free to email events@fishburners.org.