Lunch & Learn | Conflict Resolution: The Art of Managing Push Backs

Join us for a lunch and learn and add an extremely valuable tool to your Conflict Resolution Toolbox – The Art of Managing Push Backs.

Presented by Leanne Shaw, Reboot Mindset Training & Coaching, in this session you'll get the FOUR-STEP FORMULA that will help you to:

• Respond to ANY push back without fear or defensiveness
• Reduce (or eliminate) the other person’s resistance
• Make the other person (and yourself) feel heard
• Manage push backs without emotions taking over
• Ensure you both walk away with a solution