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Lunch & Learn | Conflict Resolution: The Art of Managing Push Backs

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Bunbury Geographe Chamber of Commerce and Industry
bunbury, australia
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Bunbury Geographe Chamber of Commerce & Industry
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Wed, 20 Nov, 12pm - 1:30pm AWST

Event description

Join us for a lunch and learn and add an extremely valuable tool to your Conflict Resolution Toolbox – The Art of Managing Push Backs.

Presented by Leanne Shaw, Reboot Mindset Training & Coaching, in this session you'll get the FOUR-STEP FORMULA that will help you to:

  • Respond to ANY push back without fear or defensiveness
  • Reduce (or eliminate) the other person’s resistance
  • Make the other person (and yourself) feel heard
  • Manage push backs without emotions taking over
  • Ensure you both walk away with a solution
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Bunbury Geographe Chamber of Commerce and Industry
bunbury, australia