EOI - Manage with Confidence

A flexible modular program for new, emerging and experienced people managers.

Managing people is rarely taught – yet it shapes everything.

Download the complete program guide here

Manage with Confidence is an eight-module program designed to build the practical skills that make good leadership possible. Each module targets a core management capability and can be completed individually or as part of a structured development pathway.

This program gives you the structure, systems and confidence to:

• Lead with intention

• Create clarity around tasks and expectations

• Delegate without micromanaging

• Address performance and behaviour early

• Support wellbeing while maintaining accountability

• Lead change with clarity and trust

All modules are delivered as half-day, live workshops (1.00pm – 4.30pm), either virtually or in person. Optional pre-work and workplace application activities support real-world practice.

Enrolment Options

You can participate in a way that suits your role, priorities and time.

Option 1 – Individual workshop (links to each module below)
Attend a single module focused on a specific management skill.
Members: $297
Non-member: $315

Option 2 – Pick-and-mix bundle (contact learning@chiavic.com.au)
Select three modules based on your development priorities.
Members: $660 for 3 workshops
Non-member: $756 for 3 workshops

Option 3 – Full program pathway (enrol at the bottom of this page)
Complete all eight modules as a comprehensive management development pathway. Includes 12 months’ access to the Community of Practice.
Members: $1,760
Non-member: $2,016

For bundled enrolments or organisational participation, contact learning@chiavic.com.au.

2026 Module Schedule

Each module stands alone and can be completed independently of the other modules in this program.

• From Colleague to Leader – Thursday 26 March, 1.00pm – 4.30pm

• Recruiting, Interviewing & Onboarding for Success– Thursday 23 April, 1.00pm – 4.30pm

• Managing Team Meetings that Work– Thursday 21 May, 1.00pm – 4.30pm

• Delegation & Workload Management – Thursday 23 July, 1.00pm – 4.30pm

• Managing Performance & Team Dynamics – Thursday 20 August, 1.00pm – 4.30pm

• Coaching & Developing Your Team – Thursday 17 September, 1.00pm – 4.30pm

• Leading Change & Communicating Decisions – Thursday 22 October, 1.00pm – 4.30pm

• Managing Teams Through Trauma & Critical Incidents – Thursday 26 November, 1.00pm – 4.30pm

If this program aligns with your development goals, secure your place and begin building the management skills that matter.

Download the complete program guide here.

Facilitator - Lauren Thomson

Lauren is a learning and development professional with over 20 years’ experience designing professional development programs across a range of sectors, including public and community housing. She builds capability by focusing not just on training, but on the systems, resources and environments that support long-term growth. Before joining CHIA Vic, she worked on an AI capability project with Infoxchange to support not-for-profits exploring emerging technologies.