Managerial Coaching Mastery: 1 Day Training | Brisbane
Description
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About the Course:
Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, snacks and beverages will be provided during the session
Course Overview:
Great managers don’t just direct — they coach their people to achieve excellence. This program equips you with the essential coaching mindset, tools, and techniques to help your team unlock their full potential. You’ll learn how to apply structured coaching conversations, ask powerful questions, and create an environment of trust and growth. The course bridges the gap between management and leadership, enabling you to shift from telling to empowering. Through interactive sessions, you’ll gain practical insights to transform everyday interactions into opportunities for performance improvement.
Learning Objectives:
By the end of this course, you will:
Learn to apply proven coaching techniques to maximize employee performance.
Differentiate between directive management and empowering coaching.
Develop the ability to ask insightful questions that inspire growth.
Foster trust, engagement, and accountability within your team.
Confidently handle difficult coaching conversations with clarity and empathy.
Build a workplace culture that values learning and continuous improvement.
Target Audience:
Managers, Supervisors, and Team Leaders
HR and Learning & Development Professionals
Project Managers and Department Heads
Emerging Leaders and Aspiring Coaches
Anyone responsible for developing others at work
Why is it Right Fit for You:
This course is ideal for leaders who want to elevate their management style through effective coaching. You’ll gain tools that foster performance, motivation, and ownership across your team. Our facilitators are experienced professionals who focus on practical, real-world scenarios rather than theory. You’ll experience a mix of interactive learning, guided reflection, and peer discussions, ensuring that the skills you learn can be immediately implemented in your workplace. Choosing this course means investing in a proven approach to developing engaged, high-performing teams.
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Would you like to strengthen your leadership team with tailored coaching skills?
We offer customized in-house programs designed to fit your organization’s goals, culture, and learning objectives. Our facilitators can adapt the content, case studies, and exercises to reflect your specific challenges. Whether you want to upskill new managers or enhance the effectiveness of seasoned leaders, our flexible training options ensure measurable results and improved team performance.
📧 Contact us today to schedule a customized in-house session: corporate@mangates.com
FAQs
- 1. What is the main focus of this course?
The course focuses on equipping managers with the skills and mindset to coach employees effectively in everyday work situations.
- 2. Is this suitable for first-time managers?
Yes, it’s perfect for both new and experienced managers looking to strengthen their coaching approach.
- 3. What certification will I receive?
You’ll receive a Course Completion Certificate upon attending the full workshop.
- 4. How practical is the training?
Highly practical — it includes role plays, case studies, and interactive discussions.
- 5. Do I need prior coaching experience?
No, the course is designed to help you start from foundational concepts and progress to application.
- 6. How is coaching different from managing?
Coaching focuses on developing potential and empowering others, while managing emphasizes direction and control.
- 7. Can I use the techniques immediately after the course?
Yes, the frameworks and exercises are designed for direct workplace application.
- 8. Are training materials included?
Yes, you’ll receive comprehensive course materials and job aids for continued reference.
- 9. Can the course be delivered online or for groups?
Yes, both public sessions and customized in-house training are available for teams.
- 10. How does this course benefit organizations?
It helps create self-reliant, motivated employees and fosters a culture of growth and accountability.
Agenda
Module 1: Understanding the Role of a Coaching Manager
• Define the difference between managing and coaching • Explore the mindset and skills of effective coaching leaders • Recognize the value of coaching in team success • Activity
Module 2: Building a Coaching Foundation
• Establish trust and psychological safety with employees • Identify coaching opportunities in daily work • Set clear goals and expectations • Activity
Module 3: Powerful Questioning Techniques
• Learn how to use open-ended and reflective questions • Apply questioning to uncover motivation and barriers • Avoid leading or judgmental communication • Activity
Module 4: Active Listening for Managers
• Understand the power of silence and empathy • Recognize verbal and non-verbal cues • Strengthen rapport through responsive listening • Activity
Module 5: Coaching Models in Practice
• Apply the GROW model effectively in real situations • Use structured frameworks for performance conversations • Encourage accountability through goal setting • Activity
Module 6: Handling Difficult Coaching Situations
• Manage emotional reactions and resistance • Adapt coaching techniques for diverse personalities • Maintain professionalism in sensitive discussions • Activity
Module 7: Developing Coaching Questions and Tools
• Create customized coaching prompts and resources • Utilize coaching cards and visual aids • Align tools with individual and team needs • Activity
Module 8: Practical Coaching Application
• Conduct live or simulated coaching sessions • Reflect on strengths and improvement areas • Link learning to workplace implementation • Activity
Module 9: Sustaining a Coaching Culture
• Reinforce ongoing coaching behaviors • Integrate coaching into leadership systems • Encourage peer and upward coaching • Activity
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