Do you avoid having tough conversations at work? Does the thought of giving someone feedback make you nervous?

Join Thomas Coelli-Donaghy from Total HRM in this insightful workshop that will give you the skills to manage your emotions and have productive conversations.

THIS EVENT IS SUITED FOR:

Managers
Team Leaders
Employees

WHAT DOES THIS WORKSHOP COVER:

Skills to prepare for difficult conversations
How you can lead a challenging situation constructively
Strategies to manage your own emotions

AT THE END OF THIS WORKSHOP PARTICIPANTS WILL BE ABLE TO:

Communicate effectively during difficult conversations
Approach a difficult conversation in a structured manner
Apply active listening skills
Lead conversations with a solution focus