Set clear expectations and provide constructive feedback and guidance to set people up for success. Approach difficult conversations with confidence. Coach and mentor people to achieve their potential.

Have you ever avoided or delayed having a tough conversation with someone in your team? Don’t worry, you’re not alone. As a small business owner, we understand you can’t afford to have poor performers in the team, you don’t have the time to get caught up in long battles or disputes, and you have enough stress to deal with. This workshop will provide you with the frameworks and techniques to manage poor performance in a proactive and constructive way, to get the best possible outcome for everyone involved.

Main Topics Covered:

Performance management do's and don'ts.
Setting clear expectations for your team.
Constructive feedback techniques.
Strategies for difficult conversations.
Coaching and mentoring.

Suitable for: Small business owners.

Note: Maximum of 2 bookings per business.

Presenter: Jeremy Sorensen, Business Advisor from IPS Management Consultants.

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IPS Management Consultants is a provider of SBDC Regional services in the South West, Peel, Mid West/Gascoyne, Pilbara and Wheatbelt regions.

This SBDC Regional workshop is funded by the State Government through the Small Business Development Corporation.