Course Content

This workshop aims to explore strategies to build resilience in the workplace. The workshop will cover:

Causes of workplace stress
Using empathy to understand others’ resilience
Providing support
Questioning techniques to identify opportunities to build resilience
Feedback and information
Developing a personal action plan

Learning Outcomes

By the completion of this course the participant will be able to:

Understand causes of workplace stress
Demonstrate empathy when communicating with others
Apply questioning techniques to identify individual challenges and solutions
Provide feedback to enhance resilience
Identify and manage causes of workplace stress

Who should attend?

This course is suitable for those working with and leading others in the workplace

Delivery Information

Duration: 2 hours

Locations: State-wide

Investment

$175 TCCI member

$260 non-member

More Information?

Call 1300 559 122 today to discuss your training needs including on-site or customised delivery or email training@tcci.com.au

PLEASE NOTE:

If you would like to use some or all of your membership voucher on this course or you are a member and would like to be invoiced for training instead, you will need to contact the TCCI prior to booking on 03 6236 3600 or training@tcci.com.au