Duration: 8 hours (including breaks) | Format: In-person / In-house / Online / Hybrid Certification: Course Completion Certification | Credits: 8 CEUs/CPDs/PDUs

Course Overview:

This immersive one-day program is designed to equip first-time supervisors and new managers with the essential skills needed to succeed in leadership roles. Moving from an individual contributor to a leader can be challenging—this course provides the structure, tools, and confidence required to make that transition effectively.

Through practical frameworks, interactive activities, and real-world scenarios, participants will learn how to communicate clearly, delegate effectively, motivate teams, manage performance, and handle workplace challenges with professionalism and confidence.

Key Outcomes:

By the end of the program, participants will be able to:

Transition smoothly into supervisory or managerial roles
Communicate effectively across all levels of the organization
Delegate tasks with clarity and accountability
Motivate and engage teams using proven techniques
Handle conflicts with professionalism and emotional intelligence
Manage performance through structured feedback and coaching
Make informed decisions and prioritize team objectives effectively

Target Audience:

This course is ideal for:

First-time supervisors
Newly promoted managers
Team leaders
Aspiring supervisors
Coordinators transitioning into leadership roles
Professionals seeking foundational management skills

Prerequisites:

None

Technical Requirements:

For In-house training:

Projector, Screen or TV
HDMI cable
Notebook, Pen
Internet
Laptop or tablet

Note: The training schedule includes two 15-minute coffee breaks and one 30-minute lunch break

Contact the host of Memphis, TN | Leadership Excellence 1-Day Masterclass for New Managers on November 20, 2026

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