Microsoft Teams & Outlook Productivity Mastery: 1 Day Course in Sydney
Description
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Certificate: Course Completion Certificate Duration: 1 Day Course Delivery: Classroom/ In-house | Language: English Credits: 8 |
Course Overview:
This advanced-level training is designed for professionals who are already familiar with Microsoft Teams and Outlook and are looking to further enhance their productivity.
The program goes beyond foundational usage to explore advanced features, lesser-known functionalities, and smart work practices that can significantly improve efficiency, collaboration, and communication. Participants will learn how to optimize existing workflows, automate routine tasks, and leverage integrations within the Microsoft ecosystem to work more effectively.
Key Takeaways:
By the end of this training, you will be able to:
● Leverage advanced features in Microsoft Teams and Outlook ● Automate routine communication and scheduling tasks
● Optimize email and calendar management for high efficiency
● Enhance collaboration using structured Teams workflows
● Conduct more effective and engaging virtual meetings
● Improve overall productivity through smarter work practices
Target Audience:
● Professionals already using Microsoft Teams & Outlook
● Administrative and operations staff
● Managers and team leads
● Teams looking to enhance productivity and efficiency
Our other courses that any professional should consider
● Mastering Business Writing Skills
● Core Management Skills
● Coaching Skills for Workplace Success
● Mastering the Art of Public Speaking
● Mastering Emotional Intelligence
● Stress Management and Resilience Training
Agenda
Module 1: Advanced Navigation & Smart Setup
● Optimizing Teams and Outlook interface for efficiency ● Customizing settings for productivity ● Managing notifications and reducing distractions ● Activity: Personal productivity setup
Module 2: Advanced Email Management (Outlook)
● Creating advanced rules and conditional automation ● Using Quick Steps and templates ● Advanced search techniques and email filtering ● Managing high-volume inbox environments ● Activity
Module 3: Intelligent Calendar & Meeting Optimization
● Advanced calendar management strategies ● Managing multiple calendars and delegations ● Scheduling efficiency techniques ● Automating reminders and meeting workflows ● Activity
Module 4: Advanced Communication Strategies
● Structuring high-impact emails ● Managing complex communication threads ● Strategic use of CC/BCC and distribution lists ● Reducing communication overload ● Role Play
Module 5: Microsoft Teams – Beyond Basics
● Advanced use of Teams, Channels, and permissions ● Managing files, version control, and collaboration ● Using tags, mentions, and structured conversations ● Organizing teams for maximum efficiency ● Activity
Module 6: High-Impact Meetings & Collaboration
● Running structured and productive Teams meetings ● Advanced meeting controls and features ● Breakout rooms, recordings, and follow-ups ● Enhancing engagement in virtual meetings ● Activity
Module 7: Productivity, Automation & Integration
● Deep integration between Teams and Outlook ● Using tasks, planners, and reminders effectively ● Automating repetitive workflows ● Managing digital workload and focus ● Case Study
Module 8: Workflow Optimization & Best Practices
● Identifying inefficiencies in current workflows ● Applying advanced features to real work scenarios ● Building personalized productivity systems ● Avoiding common advanced-user pitfalls ● Capstone Activity
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