Both formal and informal meetings are taking place every day in any organisation, but who is taking and recording the minutes from these meetings?

The PD Training Minute Taking Training 3-hour, live online course will enable you to understand the important role of a minute-taker as well as efficiently recording all the important information discussed. Learn key skills like deciding what should be recorded, active listening, how to create drafts and reports, organisational skills and much more.

Are accurate records of key business decisions being recorded? Who were the key decision makers? Does anyone know what happened in the meeting and what decisions were made and carried? What ideas were discussed and motioned? Are your business units effectively implementing decisions made after the meeting?

This is a practical class that is suitable for all audiences and provides people with the tools that they can apply on-the-job (and in other contexts) the very next day.This is an instructor-led class that you can attend from home or your office.

We use secure Video Conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat and breakout sessions. Please discuss your preferred platform, most commonly we use Microsoft Teams, Skype for Business, Webex or Zoom upon request.

These courses are facilitated in English, and are open to people from different industries in all countries especially across Australia, New Zealand, Singapore, Malaysia, Hong Kong and Papua New Guinea - this is a short but powerful learning experience that gives you global collaboration opportunities. Our trainers and processes have been refined to give you a personalised learning experience where it is specifically targeted to your needs see our outcomes in the reviews.

**Please note, these classes run to a very tight schedule, please follow the invitation and join the class 10-minutes prior to commencement so you are ready to participate and don't miss a minute!

Learning Outcomes

Determine how best to communicate with your Manager using the REACH profile tool
Develop skills in active listening, critical thinking, and organisation
Understand and customise meeting agreements
Record three types of minutes, including formal meetings, informal and action items
Prepare and publish minutes with perfection
Take minutes in interactive board meetings
Write drafts, proofread and organise minutes

Course Outline

Minute-Taking Training Course - Online Instructor-led 3hours - Lesson 1

Your Winning Style and How Best to Communicate with Your Manager

REACH Review – Communication Evolution Tool
Reflection

Minute-Taking Training Course - Online Instructor-led 3hours - Lesson 2

Active Listening

5 Ways to Improve Your Listening Ability
Reflection

Minute-Taking Training Course - Online Instructor-led 3hours - Lesson 3

Set up for Success – Plan beforehand

Taking Effective Minutes Starts Before the Meeting has Even Begun
- 1. Agenda Creation
- Templates for Preparation
- 2. Room Setup up for the Digital Era
- 3. Where to Sit
- 4. Discreet Interruption Signals
- 5. Communication Plan
Reflection

Minute-Taking Training Course - Online Instructor-led 3hours - Lesson 4

Determine What’s Important

Methods of Taking Notes
- 1. Mind Mapping
- 2. Smart Wisdom
- 3. WHAT-WHO-WHEN
Do’s and Don’ts of Taking Minutes
Reflection