Both formal and informal meetings are taking place every day in any organisation, but who is taking and recording the minutes from these meetings?

Are accurate records of key business decisions being recorded? Who were the key decision makers? Does anyone know what happened in the meeting and what decisions were made and carried? What ideas were discussed and motioned? Are your business units effectively implementing decisions made after the meeting?

The PD Training Minute Taking Training course will enable you to understand the important role of a minute-taker as well as efficiently recording all the important information discussed. Learn key skills like deciding what should be recorded, active listening, how to create drafts and reports, organisational skills and much more.

This action packed day will include fun mock-meetings and activities run by one of our expert minute-taking trainers and is now available throughout Australia, including Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth.

Learning Outcomes

After completing this course participants will be able to:

Recognise the importance and outcomes of minute-taking
Identify and record action items during board meetings
Develop skills in active listening, critical thinking, and organisation
Understand and customise meeting agreements
Record three types of minutes, including formal meetings, informal and action items
Prepare and publish minutes with perfection
Take minutes in interactive board meetings
Write drafts, proofread and organise minutes
Build and maintain a minute records book
Recognise the outcome of minute-taking for a particular meeting
Recognise the role of a minute-taker in achieving larger goals of an organisation
Deal with common complaints and difficulties faced by minute-takers
Perform the role with expertise using knowledge and skills

Course Outline

Minute-Taking Training Course - Lesson 1

Minute Taking

Welcome
Role Defined
Please Define Your Role
What is Your Take Away for Today?
The Effective Minute Taker
Problems That Can be Encountered and How You Can Overcome t\Them
Reflection

Minute-Taking Training Course - Lesson 2

Your Winning Style and How Best to Communicate with Your Manager

LDP Review – Communication Evolution Tool
Reflection

Minute-Taking Training Course - Lesson 3

Active Listening

5 Ways to Improve Your Listening Ability
Reflection

Minute-Taking Training Course - Lesson 4

Set up for Success – Plan beforehand

Taking Effective Minutes Starts Before the Meeting has Even Begun

1. Agenda Creation
Templates for Preparation
2. Room Setup up for the Digital Era
3. Where to Sit
4. Discreet Interruption Signals
5. Communication Plan

Reflection

Minute-Taking Training Course - Lesson 5

Determine What’s Important

Methods of Taking Notes
- 1. Mind Mapping
- 2. Smart Wisdom
- 3. WHAT-WHO-WHEN
Do’s and Don’ts of Taking Minutes
Reflection

Minute-Taking Training Course - Lesson 6

Minute Taking gone Digital

Revolution of Digital Minute Taking
Revolution of Digital Minute Taking with Apps (iPad, phone, laptop)
Reflection

Minute-Taking Training Course - Lesson 7

Formal vs Informal

Formal vs Informal
Formal Meetings
Informal Meetings
Reflection

Minute-Taking Training Course - Lesson 8

Reflections

Create an Action Plan
Accountability = Action