Moving Past the "No"

Every fundraiser hears "no" -- but the most effective development professionals understand how to respond with professionalism, curiosity, and relationship-centered strategy. This Lunch & Learn will help participants reframe rejection as part of the donor engagement process and identify ways to keep relationships moving forward after a declined gift, unanswered proposal, or stalled conversation.

Clare Thompson will share practical approaches for listening to donor feedback, diagnosing what a "no" may really mean, preserving trust, and determining appropriate next steps. Participants will learn how to maintain confidence, adapt their strategy, and continue building authentic donor relationships even when the immediate answer is not yes.

Full participation in this program is applicable for 1.25 points in Category 1.B -Education of the CFRE International application for initial certification and/or recertification.

As always, bring your own lunch and join us for an afternoon of learning and networking.