This training course has been developed for new council, agency and private certifier staff that are required to interact with the NSW Planning Portal as part of their role.

This session will provide training for councils, certifiers and agencies including:

Navigating the dashboard
Explaining the difference between the ‘Active work’ and ‘Completed work’ tabs
Using the search or filter functions to find an application
Creating new applications
Updating your user profile information

Note: The session does not include registering for a NSW Planning Portal account. For more information on this step, please view the step-by-step guide: How to register for a NSW Planning Portal account . This training is for council, agency and private certifier staff only.

Course duration: 30 minutes

Related support materials: Please view the following step-by-step user guides on the Support Hub for more information:

How to navigate the NSW Planning Portal

Contact the host of Navigating the NSW Planning Portal