Negotiate to Win: A 1-Day Communication Course in Newcastle, NSW
Description
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Description
About This Event
Duration: 1 Day
Course Delivery: Classroom / In-House
Language: English
Credits: 8
Certificate: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session
Course Overview:
Negotiation communication is one of the most valuable skills for building influence, professional confidence, and successful business relationships in today’s competitive workplace. This 1-Day Mastering the Art of Negotiation Communication programme by Mangates is designed to help professionals strengthen persuasive communication, emotional intelligence, objection handling, and relationship-building skills for real-world business situations.
Through role plays, negotiation simulations, practical exercises, and workplace case studies, participants learn how to handle discussions more effectively, manage challenging interactions with confidence, and improve their ability to reach positive outcomes in workplace conversations.
From Pressure Talks to Confident Outcomes:
One of our participants, a Sales and Client Relations Executive, joined the programme feeling overwhelmed during important discussions with clients, especially when facing resistance or tough expectations. Despite strong product knowledge, staying calm and confident during critical conversations had become a real challenge.
Through immersive negotiation practice, guided coaching, and real-world communication exercises, the participant developed a calmer approach to discussions, stronger confidence in handling objections, and better control during high-pressure situations.
Today, the participant approaches negotiations with ease, builds stronger client trust, and handles difficult conversations with far greater confidence and clarity.
Professionals walk into this programme feeling pressured by difficult conversations — and walk out empowered to negotiate with confidence, professionalism, and impact. Could this be your story too? Reserve your seat today.
What You Will Walk Away With
Participants will gain:
• Stronger negotiation communication skills
• Improved persuasive communication techniques
• Better emotional intelligence during negotiations
• Greater workplace confidence and influence
• Improved conflict handling and relationship-building skills
• Enhanced communication professionalism
• Practical negotiation tools for immediate workplace application
Who Should Attend
This workshop is ideal for:
• Managers and Team Leaders
• Sales and Business Development Professionals
• Procurement and Vendor Management Teams
• Project Managers and Client-Facing Executives
• Entrepreneurs and Consultants
• Emerging Leaders
• Professionals involved in workplace negotiations
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Join the programme to deepen your leadership practice, strengthen purposeful decision-making, and build a more conscious approach to leading people and organizations.
Organizations can also request a customized in-house session aligned with their leadership development goals.
Agenda
Module 1 | Foundations of Negotiation Communication
• Understanding negotiation psychology and communication behavior • Key stages of effective negotiation • Communication tone, timing, and body language • Interactive activity
Module 2 | Building Rapport and Trust
• Establishing credibility in negotiation discussions • Active listening as a negotiation advantage • Asking effective questions to uncover priorities • Simulation
Module 3 | Persuasive Communication Techniques
• Using persuasive language professionally • Managing voice, tone, and silence strategically • Understanding non-verbal communication cues • Practice exercise
Module 4 | Managing Emotions & Conflict in Negotiation
• Handling tension and pressure professionally • Managing difficult negotiation conversations • Turning disagreement into constructive dialogue • Role play
Module 5 | Creating Win-Win Outcomes
• Structuring proposals for mutual value • Collaborative communication strategies • Avoiding defensive communication traps • Group exercise
Module 6 | Negotiation Across Teams & Cultures
• Navigating cultural and personality differences • Virtual and cross-functional negotiation communication • Maintaining professionalism across digital channels • Case study
Module 7 | Negotiation Practice & Action Planning
• Real-world negotiation simulation • Feedback and debrief discussions • Personal negotiation communication strategy • Action planning activity
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