This session is all about understanding and responding to the 2025–26 NDIS Pricing Arrangements and Price Limits.

With major changes now in effect, this session explores how providers across different roles are making it work. What’s proving challenging, where the opportunities are and how teams are adapting to keep services sustainable and participant-focused.

Through a panel discussion, sector insights and direct updates from the NDIA, we’ll break down what the changes really mean in practice and how we can navigate them together as a sector.

Panel Discussion: PAPL in Practice + Q&A
A discussion about what the NDIS Pricing Arrangements and Price Limits (PAPL) 2025–26 mean for day-to-day service delivery, business operations and the people we support.

Sarah Collison, Director and Senior Occupational Therapist at Verve OT, will speak from an allied health perspective, covering how the changes affect clinicians, participants, operations and therapy.

Laura Holdaway, Founder and Director of My Recovery 101, will share how the changes are impacting support coordination and recovery coaching, along with how pricing shifts are shaping the way support is planned, delivered and sustained.

About Sarah Collison - Director | Senior Occupational Therapist, Verve OT

Sarah Collison is a highly experienced Occupational Therapist with over 20 years working across rehabilitation, injury management, disability, health, and medico-legal settings.

She has over 10 years' experience working within the NDIS, with specialist knowledge in Complex Home Modifications, SIL, and SDA assessments. Sarah is skilled in a range of assessment tools including FIM, ABAS-III, Lawton’s, WHODAS 2.0, and CAN.

Sarah also plays a leadership role in the profession as facilitator of the NDIS OT Community of Practice and a member of the OTA NDIS National Reference Group.

About Laura Holdaway – Founder & Director, My Recovery 101

Laura is the passionate Founder and Director of My Recovery 101, a values-driven organisation dedicated to empowering individuals on their personal recovery journeys.

At My Recovery 101, Laura has created a culture that puts people first - ensuring every client feels heard, respected, and supported in designing a plan that’s meaningful to them. The team offers Support Coordination, Recovery Coaching, and tailored Support Work, always centred around the unique goals and aspirations of the individual.

Laura’s vision is simple yet powerful: to walk alongside people, helping them build their own version of success - step by step, with care and compassion.

UPDATES: Jess Harper – Disability Intermediaries Australia
Jess will provide a focused update on what intermediaries are experiencing under the new pricing arrangements. He’ll share what’s coming up most often in conversations with support coordinators and plan managers, the practical challenges they’re facing and what DIA is doing to support them through the transition.

UPDATES: NDIA Update – Sue Assistant Director Provider Engagement NDIA

Sue will provide an update directly from the NDIA, covering key areas related to the pricing arrangements. She’ll also take questions from the room and listen to feedback that can be taken back to the Agency.