Discover the benefits of mastering Root Cause Analysis with our comprehensive RCA courses, designed to enhance problem-solving skills, boost efficiency, and drive sustainable improvements in any organization.

Join one of our public courses or contact us to discuss an in-house/on-site course for your team.

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12 Step Root Cause Analysis

Wollongong

27th & 28th November 2025

Are you facing recurring issues and complex problems in your organisation?

Any of these sound familiar?

Fixing the same problems multiple times
Fire Fighting?
Working on consequences rather than root cause/s?
Having trouble engaging Management with solutions?

If so, this course can help?

Why Attend?

Benefits of Structured Problem Solving:

Overcome human bias and barriers to successful problem solving.
Learn risk ratings and prioritisation of issues.
Gain hands-on experience with RCA2GO software. The course includes 12 months FREE access to the RCA2Go software!
Explore problem definition, cause finding, and solution development.

Course Highlights:

12-Step RCA Process: Master a structured methodology to solve high-risk and complex problems.
Practical Application: Work in small groups on real problems from your workplace.
Engage Stakeholders: Learn the importance of involving impacted stakeholder groups.
Business Case Development: Culminate in a business case with well-thought-out solution options that make genuine business sense.
Interactive Workshops: Participate in team-based activities, both face-to-face and online.

What You'll Learn:

Problem Solving Tools: Fishbone/Ishikawa diagrams, 5 Why's, A3 analysis, and more.
Validation Techniques: Three-way test to confirm causes.
Human Factors: Understand the role of human bias in problem solving.
Solution Exploration: Develop and evaluate solution options that prevent recurrence

Learning Outcomes:

Implement structured problem-solving initiatives.
Enhance employee engagement and ownership of issues.
Foster a proactive improvement culture.
Achieve real business outcomes with practical recommendations.

Benefits of including software in this training delivery

SIRF Roundtables have stayed with RCARt training & software because we genuinely believe it is the best on the market. Including software training as part of this course ensures you know how to drive it and have done so on a real current unsolved problem. You'll leave the course ready to solve problems and develop real improvement options to solve problems for your company.

We're including 12 months FREE access to the RCA2Go software as part of this course.

Return of Investment & Business Case

Great technical analysis and raising solution ideas is part of every problem solving initiative.
However, without sound ROI calculations, its a lot harder to gain senior management support
for the recommendations. The software has this built in and the course culminates in a Business Case on
real current unsolved problems.

What do I need?

Please bring your laptop
NOTE: There is no need for software download. The RCA2Go software is web based so there is no requirement to download software.

We will provide you with a hard copy of the training manual.

Who should attend?

This course is applicable to anyone wanting to learn how to use formal problem solving to solve complex problems. It is applicable for shop floor leaders through to senior management.

About the Trainer

Jeff Naylor has worked across many industry sectors and delivered more than 200 problem solving courses over the last 11 years. With broad industry background experience, Jeff has supported industry sectors including chemical, fibre optics, fertilizer, pharmaceutical, petrochemical, pulp & paper, manufacturing assembly, dairy, automotive, power generation, oil & gas, power transmission, water, defence, distribution, health care, aircraft and manufacturing. Problem solvers vs Resistance to change For any queries or more info please contact:

Jeff Naylor

Email: jeff.naylor@sirfrt.com

Mobile: +61 409 535 239