Lunch & Learn - De-escalation strategies for front line workers in the night time economy

You’re invited to join the Night Time Industries Association for a free interactive training session on the art of conflict de-escalation and risk mitigation in venues.

Delivered by Scott Taylor CPP from Praesidium Risk and Resilience - one of Australia’s leading specialists in security management - this event will give frontline workers a deeper understanding of pre-incident indicators and behavioural tells that can point to an issue emerging. 

The session will explain the verbal techniques that can stop an incident from escalating as well as how to interpret the non-verbal traits displayed by potentially hostile people and the indicators that they may resort to violence. 

The training is delivered through interactive activities that teach workers in the night time industries how to de-escalate situations. There’s also virtual reality headsets to practise the skills in a variety of settings. 

This session is designed for all workers in the night time economy.

About Praesidium Risk and Resilience and Scott Taylor

Praesidium Risk and Resilience is an Australian owned and independent organisation bringing deep expertise, innovation and excellence to security, safety and risk-related services. With over 130 years combined security and risk mitigation experience amongst them, they have partnered with a broad  cross-section of Government, Corporate and Private organisations both domestically and abroad.

Scott Taylor is the Managing Director of Praesidium Group. With 27 years experience across the gamut of the security, safety and risk industry, Scott is a court and tribunal recognised expert and has a strategic and systematic approach to security management and business continuity management. He has consulted and lectured throughout the Middle East and USA and has worked with government, industry regulators and industry across all Australian States and Territories spanning the spectrum of security and risk as well as all industry verticals. Scott sits on numerous International security related councils to ensure he stays abreast of world best practice.

This training event is presented with support from the City of Sydney and Praesidium Risk and Resilience.