This session will focus on ‘off-the-tools’ skills that are integral to running a business.

Getting Paid – Getting paid and on time is a major part of the job. We will look at what your obligations are, dealing with variations, and what to do when you have not been paid.

Recruitment – You want to have good staff that stick around. We look at the top tips for retaining your people, creating a recognition culture, and attracting top talent.

Insurance – Getting the right insurance can be confusing. We look at the top 5 types of insurance a tradie business should have, why you should have them and what you get.

Website Optimization – Homeowners often find what they are looking for online – whether that be an item to purchase or a trades person. The way your website looks and the information on it can be the first step in landing new business (or losing it). We cover some of the basics of website optimization and why this is important for your business.