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Learn. Connect. Be inspired.

With every sale and every item saved from landfill - op shops are making a real difference in our communities. The Op Shop Summit is a chance to celebrate that impact, connect with fellow leaders, and explore how we can do even more together.

Supported through waste minimisation funding, the summit is designed specifically for op shop senior leaders and managers across the Waikato, it's a space to be inspired with fresh thinking, share what's working, and discover new opportunities together.

Keynote: Jacob Miller - We're excited to welcome special guest Jacob Miller, sharing practical and inspiring insights from the world of charity retail, merchandising and shopper trends. Jacob has spent nearly 20 years transforming op shops across Australia and beyond, helping them reimagine their future to attract new customers, maximise their sales and their impact. As a 2024 Churchill Fellow, Jacob travelled the globe studying some of the best charity retail operations in the world - and they're bringing those insights straight to you.

Other sessions will explore:

The National Picture - Brand new data on the scale and impact of op shops across Aotearoa New Zealand.
Volunteering in 2026 - Fresh insights on attracting, retaining and inspiring volunteers in today's environment.
Spotlight on opportunities - Ideas, partnerships and successful initiatives in action.
The Circular Economy - What does the circular economy actually mean, and how can op shops grow the impact they're already making?

The summit is brought to you by: Hamilton City Council, Waipā District Council and Waikato District Council

Expect lots of inspiration, practical takeaways and fresh connections. Limited tickets - get in quick!

Morning tea and light lunch provided.

Contact the host of Op Shop Summit Waikato

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