InsurTech: Optimising the Customer Experience
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Event description
If you don’t understand your customer data, how can you optimise the customer experience?
New Zealand insurers are in the midst of integrating systems and databases to gain a clearer view of their customer. This clarity will be even more vital under the incoming COFI regime, to ensure customers are treated fairly not just when selling a product, but in designing it.
Join us on 23rd February where leading insurers will share their transformation experience to date, future goals, and opportunities for InsurTechs to help prepare for the introduction of COFI.
Time: 5pm - 6.30pm
Location: Deloitte, 80 Queen Street
Event Type: Hybrid
Cost: Free for members of InsurtechNZ $25 for non Members