Do you work in a public-facing role? Are you the first person people meet when they contact your workplace?

We have the training for you! Increase you capacity and confidence in providing a welcoming environment for Deaf and Disabled people with our most popular training.

We will cover:

Disability representation,
Stereotypes and language,
How to create welcoming environments,
Practical tips for welcoming all visitors,
Tips for increasing Deaf and Disabled visitor participation.

This training is designed for front-of-house staff, customer and/or visitor services and people who interact with the public. But it is also awareness-raising for staff at all levels in the public or arts sectors. There's something for everyone!

Join us at the Arts Access Victoria offices in South Melbourne at 2 pm for 2 hours of jam-packed learning. There will be afternoon tea during the break. Please don’t forget to let us know your dietary requirements.

Training is delivered depending on the number of participants.

When: Wednesday 23 July, 2 - 4 pm

Where: Arts Access Victoria, 222 Bank St, South Melbourne

Cost: $150 pp (afternoon tea provided)

Access: Wheelchair accessible, accessible toilet, Auslan Interpreted, quiet space, assistance animals welcome.

Contact us

If you have any questions, please contact Alanah Guiry.

Alanah works Monday, Wednesday and Friday.

Phone: 03 8640 6017 (voice only)

Email: aguiry@artsaccess.com.au

Reception Phone: 03 9699 8299 (voice only)/ 0401 224 864 (text or voice)

About AAV

Arts Access Victoria is Victoria’s peak body for Arts and Disability. We offer training and consultation services. From disability and equity workshops to Disability Action Planning, and custom training on any aspect of inclusive practice.

Our team’s knowledge and know-how will help you eliminate barriers and increase the accessibility of your organisations, programs and communications.