Perth | Supervisory Skills for New Supervisors® – 1-Day Workshop on November 20, 2026.
Description
Duration: 8 hours (including breaks) | Format: In-person / In-house / Online / Hybrid Certification: Course Completion Certification | Credits: 8 CEUs/CPDs/PDUs
Course Overview:
This practical one-day program equips new supervisors with the essential skills required to manage daily operations, coordinate teams, maintain productivity, and achieve workplace objectives. Participants will learn how to balance operational demands with people management responsibilities while building confidence, consistency, and accountability in their supervisory role.
What This Program Achieves
Effective supervision is critical to maintaining productivity, consistency, and employee engagement. This program helps participants develop the practical mindset and capabilities needed to successfully navigate the challenges of frontline leadership. Through interactive discussions, workplace scenarios, and hands-on activities, participants will strengthen their ability to influence others, build trust, respond to day-to-day operational challenges, and contribute to a positive workplace culture.
The program focuses on turning supervisors into proactive leaders who can support organizational goals, improve team effectiveness, and create an environment where both people and performance can thrive.
Learning Outcomes
By the end of the program, participants will be able to:
Understand the core responsibilities of a supervisor
Manage daily operations and workflow effectively
Build productive working relationships with team members
Conduct effective shift handovers and team briefings
Monitor performance and address issues promptly
Apply coaching techniques to improve employee performance
Manage workplace challenges and difficult behaviours
Lead teams through change and operational demands
Promote accountability, quality, and workplace standards
Training Methodology
Interactive Discussions
Practical Workplace Scenarios
Group Activities
Role Plays
Case Studies
Self-Assessments
Action Planning Exercises
Target Audience
New Supervisors
Frontline Leaders
Team Leaders
Shift Supervisors
Production Supervisors
Employees preparing for supervisory roles
Technical Requirements:
For live virtual training:
Notebook, Pen
Good Internet Speed
Laptop or tablet with audio/video capabilities
Note: The training schedule includes two 15-minute coffee breaks and one 30-minute lunch break
Why This Course?
Unlike traditional leadership programs, this course focuses on the practical realities of supervision - managing operations, coordinating people, maintaining standards, and addressing workplace challenges. Participants leave with tools and techniques they can immediately apply in their day-to-day supervisory responsibilities.
For scheduling and group pricing, please enquire at sales@wisdommindsglobal.com.
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Agenda
Module 1: The Supervisor's Role in Operational Success
⦁ Understanding the responsibilities of a supervisor ⦁ Balancing people, productivity, and quality ⦁ Setting expectations and workplace standards ⦁ Leading by example ⦁ Building credibility and trust with team members
Module 2: Planning, Organising and Coordinating Work
⦁ Daily work planning techniques ⦁ Managing priorities and deadlines ⦁ Allocating resources effectively ⦁ Conducting productive team briefings ⦁ Shift handover best practices
Module 3: Coaching Employees for Better Performance
⦁ Identifying performance gaps ⦁ Coaching versus directing ⦁ Conducting effective one-on-one conversations ⦁ Providing constructive feedback ⦁ Encouraging employee development
Module 4: Managing Difficult Behaviours and Workplace Issues
⦁ Addressing attendance and punctuality issues ⦁ Managing attitude and behavioural concerns ⦁ Handling resistance and non-compliance ⦁ Maintaining professionalism during challenging conversations ⦁ Documentation essentials for supervisors
Module 5: Team Collaboration and Workplace Relationships
⦁ Building teamwork across departments ⦁ Managing workplace diversity ⦁ Strengthening trust and cooperation ⦁ Encouraging accountability within teams ⦁ Resolving day-to-day team tensions ⦁ Group Exercise
Module 6: Leading Through Change and Continuous Improvement
⦁ Understanding the supervisor's role during change ⦁ Communicating change effectively ⦁ Overcoming employee resistance ⦁ Encouraging innovation and problem-solving ⦁ Supporting continuous improvement initiatives
Module 7: Supervisory Leadership Action Plan
⦁ Developing personal leadership strengths ⦁ Identifying key improvement areas ⦁ Creating a 90-day supervisory action plan ⦁ Setting goals for team success ⦁ Personal Commitment Exercise
FAQs
- 1. Who is this workshop for?
Designed for new supervisors, team leaders, and professionals preparing for their first supervisory role.
- 2. What will I learn in this workshop?
You’ll learn practical skills in communication, delegation, team management, leadership, and conflict resolution.
- 3. How long is the workshop?
It is a 1-day workshop designed for focused and practical learning.
- 4. Is this workshop suitable for first-time supervisors?
Yes. It is specifically designed to help new supervisors transition confidently into their roles.
- 5. Will I receive a certificate?
Yes, participants receive a Course Completion Certificate upon successful completion.
- 6. Is the workshop available in Adelaide?
Yes. The program can be delivered in Adelaide, Australia, as well as through virtual and other delivery formats.
- 7. Is the training practical?
Yes. The workshop focuses on practical workplace situations, supervisory challenges, and applicable leadership techniques.
- 8. Can organizations arrange private training?
Yes. In-house and customized training can be arranged for organizations and teams.
- 9. Can the workshop be delivered online?
Yes. Online delivery is available, depending on the organization's requirements.
- 10. How can I enquire about the workshop?
Contact sales@wisdommindsglobal.com for upcoming dates, fees, group options, and registration details.
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