Governance and Compliance and Readiness for Home Care and Residential Care

Date: Tuesday 12 August 2025

Time: 1pm to 2.30pm SA, NT | 1.30pm to 3pm VIC, NSW, TAS, ACT, QLD | 11.30am to 1pm WA

Audience: CEO’s, Executive Managers, Bord Members, Team Leaders, Managers and Coordinators in Home Care and Residential Care business operations

Presented by: Anita Courtney and Johanna Heaven from Russell Kennedy Lawyers

The start of the new Aged Care Act 2024 and the Support at Home Program will commence on 1 November 2025.

It is expected that as part of the implementation process:

Provider governance reforms are actioned
Provider operations and systems are ready
Workers are trained and supported

As part of preparing for the new Aged Care ACT 2024, it is important to review what home care and residential care providers are required to do before and after 1 November 2025.

The new Act aims to ensure that people who access aged care services funded by the Australian Government are treated with respect and have the quality of life they deserve.

In this webinar we will explore:

Home care and residential provider obligations under the Aged Care Act
Conditions, Statutory Duties and Compensation
Code of conduct: responsibilities
Supporters and decision-makers and restrictive practices
Tips for setting up systems and processes for compliance
Incidents management and SIRS
Agreements, care planning and information sharing
Contractor Management
Checklist of what home care and residential care providers needed to do
Questions and answers session

Presented by: Anita Courtney, Aged Care and Home Care Principle, Russell Kennedy Lawyers

Anita is a leading lawyer in aged care who focuses on delivering quality and practical advice to her clients. She assists aged care providers in both home care and residential care to comply with their responsibilities under the Aged Care Act 1997 and its Principles including the Aged Care Quality Standards as well as other relevant laws. Anita regularly assists with responses to the Department of Health and the Aged Care Quality and Safety Commission and has represented providers in the AAT and Federal Court. She also advises on retirement village and disability legislation, manages complex complaints and guardianship matters, and delivers training across the sector. Anita was named Melbourne’s “Lawyer of the Year” in Retirement Villages and Senior Living Law (2025) and has been recognised in Best Lawyers for Health & Aged Care Law since 2020.

Presented by: Johanna Heaven, Senior Associate Russell Kennedy Lawyers

Johanna practices in the areas of administrative law, litigation, regulatory compliance and risk management, with a focus on health, government and aged care. She assists aged care providers in both home care and residential care to comply with their responsibilities under the Aged Care Act 1997 and its Principles and assists aged care providers in responding to the Aged Care Quality and Safety Commission. Johanna also represents clients in coronial inquests and Royal Commissions.

TERMS AND CONDITIONS

By ordering tickets, you as the buyer and the ticket holders agree to:

Not circulate or distribute the weblink or resources to any person or organisation who is not a registered attendee (you will receive an invoice for the extra attendee/s)
Not show the event in a group setting where unregistered attendees are present (you will either receive an invoice for the extra attendees or be removed and no refund given)
Not make any recordings or capture the video or audio in any capacity

ACIA reserve the right to:

Remove unauthorised participants from a session if no response is received by the unauthorised attendee within 10 minutes (by Zoom chat).
Request all participants to turn on their camera

By purchasing tickets you agree to ACIA sending training updates to you.

Notification of cancellation or transfer of registration must be by email to enquiry@acia.asn.au. No refund is available for any cancellations received five working days or less prior to the start date, however a substitute delegate is welcome. Please notify ACIA of any substitution as soon as possible. No refund or transfer will be given for non-attendance.

DISCLAIMER: The advice and views of speakers and the content of presentations are entirely and exclusively the views of the speakers and do not necessarily reflect the views of ACIA. ACIA disclaims all liability in relation to actions taken in response to information presented by speakers.