About This Course

Duration
One full day, 9:00 AM – 5:00 PM

Delivery Mode
In-person classroom training
(Virtual and in-house options available upon request)

Language
English

Credits
8 PDUs / training hours

Certification
Course Completion Certificate awarded to every participant

Refreshments
Complimentary lunch and refreshments provided

Course Overview:

This Business Etiquette Training Course aims to help professionals develop self-awareness and improve their interactions in the workplace. By highlighting the importance of proper etiquette, participants will learn how behaviors impact workplace dynamics, relationships, and overall business success. With the increasing shift towards remote work and flexible schedules, business etiquette has become more critical in maintaining effective communication and collaboration, both in person and digitally.

Learning Objectives:

By the end of this training, participants will be able to:

Understand the role of business etiquette and why it is essential for organizational success.
Recognize how the words we use in communication can be interpreted differently by others.
Master email etiquette, avoiding jargon and ensuring clear, concise messaging.
Learn the power of listening and the importance of being present in interactions.
Analyze personal impact and how to build better professional relationships.
Implement effective meeting management to optimize time and resources.
Support others in developing business etiquette through constructive feedback.

Course Features:

At the end of this course, participants will:

Gain a deeper understanding of business etiquette and its significance.
Improve email communication by minimizing jargon and writing clearly.
Experience the value of listening and avoid distractions in conversations.
Learn how to conduct productive meetings that make the best use of time.
Develop strategies for supporting colleagues in improving their business etiquette.

Who Can Attend?

This course is designed for:

Team leaders, supervisors, managers, and HR professionals.
Anyone involved in the management of people or organizations.

Technical Requirements for eBooks

Internet connection for downloading the eBook.
Laptop, tablet, smartphone, or eReader (except Kindle).
Adobe DRM supported software (such as Digital Editions or Bluefire Reader)

Certification:

Upon completing the course, participants will receive a Course Completion Certificate from Strivewisdom.

To discuss your team’s training needs, email us at info@strivewisdom.com

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Contact the host of Professional Success Starts Here: Canberra Etiquette Training