OVERVIEW:

With the volume of email people receive daily, it can be difficult to get cut-through and get your emails read and actioned in a timely manner.

It's frustrating when you don't receive prompt replies and it can impede your ability to get your work done.

If you use Outlook on a Windows PC, this practical workshop will introduce you to easy to implement strategies that will transform the way you approach email communication with colleagues and clients.

Being able to communicate effectively is the most important of all life skills and will have a positive influence on everyone around you.

SO WHAT WILL YOU LEARN?

By the end of the session you will:

Know the 4 questions are that are uppermost in your recipient's mind when they read your email
Know how to use the power of brevity in email communication
Understand the importance of eye-appeal in an email
Be able to write emails that build trust and rapport
Be able to establish email ground rules that will transform the email experience for everyone in your team

HOW IS THE PROGRAM DELIVERED?

The program runs for 3 hours and is delivered online via MS Teams.

WHAT’S INCLUDED IN THE COST?

Workshop workbook
Access to weekly Email Mastery weekly tips
Access to Email Communication Mastery tip sheets