As a panel supplier to the Queensland Government Procurement Learning and Development Panel, ArcBlue is pleased to present this online training course: Supplier Relationship Management, held across two half-days. It has been designed to build fundamental skills in managing supplier relationships and contracts.

Our online training courses are open to the public to encourage a diverse cohort of learners. Our experienced procurement trainers deliver our successful learning programs live, with engaging, online-suitable content brought to the comfort of your own workspace.

Supplier Relationship Management - 19th & 20th May 2025

Session 1 - Monday 19 May - 11:00am to 3:00pm (AEST)

Session 2 - Tuesday 20 May - 11:00am to 3:00pm (AEST)

Join us for an interactive training course and learn the strategies and techniques needed to successfully manage supplier relationships and contracts. You'll gain understanding of the key elements by which supplier/buyer contracts can be formulated, negotiated and managed. Get an understanding of the central principles of managing relationships providing context of their application across a range of complex markets, and an understanding of how to apply effective persuasive procurement techniques to deliver results.

This course covers:

Planning for effective supplier relationship management
Relationship segmentation tools
Defining and understanding power in relationships
Opportunity analysis
Contractual levers of performance in complex relationships
The do’s and don’ts of service level agreements
The ‘people element’ of supplier relationships
Principles of managing suppliers in complex markets

Who is this course for?

Supplier Relationship Management training is perfect for anyone who is managing active contracts or suppliers, or who has aspirations to - as it provides a hands-on view of how to improve performance, reduce risk and add value.

How this course benefits you

The better your supplier relationship, the more effective your risk management activities will be, the closer access you will have to innovation, and more opportunities that deliver additional value. Good contract relationships can be a critical factor in achieving results and delivering value for money in an agile and changing environment.

Quality supplier relationships don’t just happen by chance, they are created through effective planning, with targeted communication and effective contract management before the contract is even awarded. By the end of the workshop, you will be able to use the ArcBlue SRM suite of tools to segment suppliers into an appropriate portfolio of relationships.

Get a consistent approach and in depth understanding of contract management and ensuring that the appropriate strategies are developed to deliver value back to your organisation. You'll also build connections with your peers across a diverse cohort of organisations across Asia Pacific.

About ArcBlue Training Courses

ArcBlue’s workshops are practical, thought-provoking, challenging and fun! We believe that “active learning” is the most effective way to embed learning. All of our workshops are centered on you, and we ask you to bring along live examples from your workplace to discuss during the event. Our workshops combine content delivery, interactive activities and facilitated discussions.

Our experienced training facilitators are procurement experts who bring along real-life examples to bring the training to life and make it relevant for the learners.

** Special Offer! **

25% discount for booking 3 or more tickets.