Join us for the next QUT Business Leaders' Forum as we welcome Erica Berchtold, CEO of David Jones, for a compelling conversation on leadership, transformation and the future of retail. As the first female CEO in the company's 188-year history, Erica is leading the next phase of the iconic retailer's transformation, focused on accelerating growth, strengthening commercial performance, advancing digital capability and enhancing the customer experience across stores and online.

One of Australia's most respected retail leaders, Erica has built a career spanning more than two decades across some of the country's most recognised consumer brands. Prior to joining David Jones, she served as CEO of THE ICONIC, where she led the business through significant digital growth and innovation. She has also held senior leadership roles as Managing Director of Rebel Sport and CEO of Mosaic Brands, earning a reputation for driving transformation, innovation and customer-led strategy.

In conversation with ABC journalist Ellen Fanning, Erica will explore:

Leading one of Australia's most iconic brands through a new era of retail transformation and growth.
Balancing customer expectations, digital innovation and commercial performance in a rapidly evolving retail landscape.
Building high-performing teams and fostering inclusive workplace cultures that enable people to thrive.
The leadership qualities needed to navigate change, drive innovation and create long-term business success.

Join the conversation shaping the future of retail, leadership and customer experience in an increasingly digital world.

QUT Business Leaders' Forum

Leadership, unfiltered.

Contact the host of QUT Business Leaders' Forum with Erica Berchtold, CEO, David Jones

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