Repositioning the Industry in an Uncertain World Masterclass
Description
The Tasmanian community services industry is operating under compounding pressure, shaped by rising demand, constrained funding, shifting policy directions and a workforce running on empty. Leaders are being asked to advocate, adapt and hold the line, often all at once. This Masterclass explores how leaders can respond to complexity and uncertainty without becoming overwhelmed by it.
Drawing on adaptive leadership and Kym Goodes' deep experience in the industry, this Masterclass examines how narratives, advocacy approaches and power dynamics influence outcomes and how reframing them can position the industry more effectively. Rather than dwelling in crisis, the day focusses on possibility: helping leaders understand their own role in driving change and shift from reactive, closed-loop thinking to more strategic, future-focussed leadership.
What we will cover:
The current context — polycrisis, demand growth, federal reform pressures and their impact on Tasmania.
How narrative shapes policy, funding and public perception and how to use it more deliberately.
Closed-loop advocacy — why the industry gets stuck and how it limits impact.
Open-loop thinking — reframing influence, relationships and strategy for greater effect.
Shared value across government, the industry, community and business.
Leadership opportunities within constraint — where reform and new approaches become possible.
The role of emerging leaders in shaping the industry’s future.
By the end of this Masterclass, participants will:
Have a clearer understanding of the forces shaping the industry and your place within them.
Be able to identify closed-loop dynamics in your own context and understand why they limit impact.
Have practical strategies for shifting to more open-loop, influential approaches.
See more clearly where your leadership can drive change, even in constrained conditions.
Leave with greater clarity, purpose and strategic confidence for the road ahead.
Investment:
TasCOSS Members: $210 (excl. GST and booking fee)
Non-Members: $300 (excl. GST and booking fee)
Not a TasCOSS Member? Find out more about the many benefits of TasCOSS Membership and sign-up today.
Part of the Changemakers ecosystem: The Masterclass Series complements our flagship program for emerging leaders — the Changemakers Community Leaders Program — supporting ongoing learning, connection and leadership development across Tasmania’s community services industry.
Registration closes 12noon, Friday 3 July 2026. If you have any questions, please contact Danielle Conlan, Industry & Impact Officer, on (03) 6231 0755 or email Danielle.
By registering for this event, you agree to the event Terms & Conditions available here.
Lineup
Kym Goodes from 3P Advisory
Kym Goodes, the principal of 3P Advisory, is recognised as one of the foremost public voices in Tasmania. She has two decades of experience working in government and the not-for-profit industry in social and economic public policy fields as diverse as education, employment, transport, energy, digital inclusion, health, housing and human services. She has worked across both the public and private sectors as a sought-after adviser specialising in stakeholder and community engagement, facilitation, community sentiment tracking and social licence assessment. As the former CEO of TasCOSS, Kym is a recognised leader and changemaker. She has worked as an advocate on a range of policy, projects and legislative changes that contribute to ensuring everyone has the opportunity to live a good life in the beautiful island state of Tasmania. In addition to her work in her advisory business, Kym is a Director on a number of boards, including the Chair of the Tasmanian Community Fund and No Interest Loan Scheme (NILS) boards, Salveo Health Services and the Ian Harrington Group, including Roadways. Further to her governance roles, Kym has held a range of Ministerial appointed roles, including the Premier’s Economic and Social Recovery Advisory Council (PESRAC), the Local Government Review Board, a member of the Premier's Health and Wellbeing Advisory Council and the 26TEN Adult Literacy Coalition. Kym has post-graduate qualifications in Public Sector Management and Leadership, and has studied on campus in Boston at Harvard Kennedy Business School, completing an intensive on Strategic Leadership and Perspectives for Not-for-Profit Management.
FAQs
- Who is this Masterclass for?
This Masterclass is designed for current and emerging leaders in Tasmania’s community services industry, including managers, team leaders, coordinators, policy and advocacy staff, program leads, CEOs and board members. It is especially relevant for people navigating change, uncertainty, reform pressure, funding constraints or increasing community demand.
- Do I need to be in a formal leadership role to attend?
No, this Masterclass is relevant for anyone exercising leadership, influence or responsibility within their organisation or across the industry. You do not need to manage a team to benefit from the session.
- What will I get out of the day?
You will leave with a clearer understanding of the forces shaping the industry, how narratives and advocacy approaches influence outcomes, and how to shift from reactive, closed-loop thinking to more strategic, future-focussed leadership.
- Will this be practical or theoretical?
The Masterclass will draw on adaptive leadership and industry experience, but the focus will be practical and grounded in the realities of Tasmania’s community services industry. Participants will explore real industry pressures, leadership choices, advocacy dynamics and opportunities for influence.
- Is this Masterclass focused only on the problems facing the industry?
No, while the session will be honest about the pressures facing the industry, the focus is on possibility, agency and leadership. The day is designed to help participants identify where change is possible, even in constrained and uncertain conditions.
Tickets for good, not greed Humanitix dedicates 100% of profits from booking fees to charity
