About This Event
Duration: 1 Day
Course Delivery: Classroom / In-House
Language: English
Credits: 8
Certificate: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session

Course Overview

Disagreements, differences of opinion, and conflicting perspectives are a natural part of working with people. In fast-paced professional environments, unresolved conflict can affect communication, trust, morale, productivity, and workplace relationships.

This 1 Day Conflict Management course equips professionals with practical strategies to understand the causes and dynamics of workplace conflict and respond to challenging situations with greater confidence and control.

Key Takeaways

By the end of this training, you will be able to:

Understand the causes and dynamics of workplace conflict
Recognize how behaviour and personality differences influence disagreements
Identify your preferred conflict management style
Communicate more effectively during stressful situations
Approach difficult conversations with greater confidence and composure
Manage difficult people and workplace disagreements constructively
Apply practical conflict resolution and mediation techniques
Develop agreements that support productive working relationships
Protect trust, credibility, and professional relationships
Transfer conflict management skills into everyday workplace situations

Target Audience

Managers and team leaders
Supervisors and people managers
HR professionals
Team members working in collaborative environments
Project and department leaders
Professionals involved in mediation or stakeholder management
Anyone interested in developing practical conflict management skills

How Will You Benefit?

Build greater trust and credibility with colleagues and team members
Recognize conflict earlier and respond before issues escalate
Handle difficult conversations calmly and assertively
Understand different behavioural and communication styles
Improve your ability to manage emotionally challenging situations
Use conflict as an opportunity for constructive workplace dialogue
Strengthen professional relationships and team collaboration

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Join the programme to deepen your leadership practice, strengthen purposeful decision-making, and build a more conscious approach to leading people and organizations.

Organizations can also request a customized in-house session aligned with their leadership development goals.

📧 Contact us today to schedule a customized in-house, face-to-face session:

eventbrite@meducorps.com

Contact the host of Resolve with Confidence: A 1-Day Conflict Management Course – Canberra, ACT

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