Please note: this event is run by the Small Business Development Corporation for small business owners in Western Australia only.

Review your digital footprint and enhance your online presence by creating a compelling narrative that converts online visitors into loyal customers, followers and supporters. Discover how to align your online strategies with your business goals to deliver better marketing outcomes and gain a competitive advantage.

This topic covers:

How to map your online profile
Auditing your online presence
Understanding where you should be online
Preparing yourself for potential online crises by handling negative feedback and managing your brand reputation
Tracking and measuring the impact of your online efforts to make continuous improvement to your digital strategy

This session is for all business owners who are active online and wish to audit their digital presence.

The facilitator of this workshop Business Station has been helping small businesses thrive, individuals flourish and communities grow for the past 20 years. Through their range of programs and business incubator services they aim to accelerate the success and sustainability of small businesses.

This workshop will be presented by Sarah Thomson from Online Social Butterfly.

Important booking information

Got a query? Check our Workshop Frequently Asked Questions or get in touch with us at workshops@smallbusiness.wa.gov.au.

Bookings are limited to two tickets each, however you can make more than one booking. If you are booking for more than one person, please provide each person's email address so they receive our emails with important links and downloads.

To book for larger groups, please contact us on 133 140 or email workshops@smallbusiness.wa.gov.au

If you cannot attend, please cancel so your place can be made available to another business owner. You can cancel your booking from the update order button on your order confirmation email. Cancellations and refunds for paid workshops can be made up to 24 hours before the workshop starts.

Additional information for workshops

We are committed to supporting all WA small business owners, including those with diverse needs. Our workshops are delivered in a variety of buildings, locations and formats. If you would like further information about accessing a particular workshop, please email workshops@smallbusiness.wa.gov.au or call 133 140.