This course comes with 12 months FREE access to RCA2Go software!

Below are a few sneak preview video clips to show the high level of functionality

Step 7 - Brainstorming with LIVE Fishbone / Ishikawa

Breakout groups share this live and contribute to it real time.

Step 8 - Cause Tree with Boolean Logic

Again breakout groups share this and everyone contributes to it real time.
NOTE: This is the ONLY problem solving software with this functionality.

The program is delivered online across four sessions.

The first half of the course is theory and the second half is practical looking at your own project in groups. Each session is run via video conferencing with a mixture of slide show, video, discussions, breakout sessions, homework between sessions and training on the software.

Course sessions

(Note the hours for each session)

Week 1 Thursday 23rd September (2.5hr) and Friday 24th September (4.5hr)

• Session 1 & 2: Theory & worked scenario's

o Focus Phase

o Find Causes Phase (Cause Tree including combination causes)

o Fix Forever Phase

Week 2 Thursday 30th September (3.5hr) and Friday 1st October (3.5hr)

• Session 3 & 4: Real current unsolved problems

o Working through the RCA steps on a current unsolved issue from your workplace

o Your own project - presenting to the group

o Business case presentation

Return On Investment / Business case

Great technical analysis and raising solution ideas is part of every problem solving initiative. However, without sound ROI calculations, its a lot harder to gain senior management support for the recommendations. The software has this built in and the course culminates in a Business Case on real current unsolved problems.

Benefits of Online RCA training delivery

We've had a lot of positive feedback about the level of interaction, regardless of whether trainees have been at work, in a remote location, in different states / regions or working from home. Of course, online delivery also means less time away from the workplace & financial sense as it eliminates travel expenses & wasted time. Each session is run via video conferencing facilitated by us as we continue to support you through two sessions covering the 12 steps theory and two sessions working on your real current unsolved issue through to completing a business case for your project. We're including access to our RCA2Go software as part of the course with a 12 month FREE trial period to ensure you have the best experience from the online training and get to check out the software for yourself.

What do I need?

You will need a computer with online access, as well as video and audio. There is no need for software download. The RCA2Go software is web based and a login will be provided for this.

We will provide you with a hard copy of the training manual and a PDF of work sheets for the course. You will need to have post it note pad, marker and pen.

Who should attend?

This course is applicable to anyone wanting to learn how to use formal problem solving to solve complex problems.

Can we do this course in-house?

Absolutely, contact us for more details. Any site, anywhere!

About the Trainer

Jeff Naylor has worked across many industry sectors and delivered more than 200 problem solving courses over the last 5 years. With broad industry background experience, Jeff has supported industry sectors including chemical, fibre optics, fertilizer, pharmaceutical, petrochemical, pulp & paper, manufacturing assembly, dairy, automotive, power generation, oil & gas, power transmission, water, defence, distribution, health care, aircraft and manufacturing.

Problem solvers vs Resistance to change

For any queries or more info please contact Jeff Naylor directly jeff.naylor@sirfrt.com.au, Mobile: +61409 535 239

We also offer in house courses, ask Jeff for more information.