With theft rates on the rise, businesses face increasing challenges in maintaining a secure and resilient workplace.

This workshop is designed to help businesses build resilience by providing effective strategies for security and theft reduction.

Participants will gain practical tools and techniques to minimise theft and manage challenging situations with confidence.

The workshop will cover:

Store Setup & Theft Prevention: Learn best practices for positioning merchandise and setting up your store to deter theft and create a secure environment.
Approaching Suspected Shoplifters: Understand how to approach and address suspected shoplifters in a legal and confident manner.
Legal Guidelines: Get to know your rights and responsibilities when dealing with theft, ensuring compliance with legal standards.
Banning Customers: Learn the correct procedures for banning individuals from your premises in accordance with the law.
Incident Reporting: Discover effective methods for documenting and reporting incidents to maintain a safe workplace.
Managing Aggressive Behaviour: Develop techniques for de-escalating challenging situations and managing aggressive customer behaviour.
Developing a Personal Action Plan: Create a customised action plan tailored to your business needs to enhance workplace security and resilience.
Tools and Templates: Receive tools and templates to support the development of systems and frameworks within your business.

This workshop is ideal for business owners, managers, and staff who want to enhance workplace security and create a safe and resilient work environment.

Duration - 2 hours

Investment - Members $175, Non-Members $260