Alfalfa House Community Food Co-op reserves the right to cancel or alter any workshop or event. All events and workshops are held subject to sufficient registrations. All workshop dates and times are subject to change, but Alfalfa House will endeavour to ensure workshops/events are held on the committed dates/times, unless there are exceptional circumstances, such as Covid restrictions, the host/s being unable to attend due to illness, or other unforeseen circumstances. Alfalfa House will inform the participants with as much notice as possible.

Should a cancellation become necessary by Alfalfa House the participant will have the choice of attending an alternative workshop (and where this is of a lower price the difference will be refunded) or withdrawing from the workshop and being refunded the amount paid by the participant.

Generally, participants can cancel and receive a refund 7 days prior to the workshop/event scheduled date. Tickets can be transferred by contacting info@alfalfahouse.org at least one day prior to the scheduled date. Unfortunately, we cannot take refunds for tickets within 7 days of the event. We cannot refund the ticket price is the participant does not show up for the workshop/event.

Only a certain number of places are available for each workshop/event. The number is between 5 and 15 participants per workshop. An event might have significantly more participants.

If a workshop or event is full, you can email the Alfalfa House on info@alfahouse.org to register for the reserve list. Put in the subject of your e-mail ‘reserve list [workshop or event]’. Please state your full name and telephone number. If a place becomes available, you will be contacted as soon as possible. An urgent confirmation is required, or the available space might be offered to someone else.

During the workshop/event there is a possibility the participant will work with materials that can stain clothing or items. Alfalfa House is not liable for contaminated or damaged properties and will not compensate any damage.

If you purchase a member discounted ticket, you must provide your membership number during the payment process. If your membership is not current the full fee will be charged, and your ticket cancelled without a refund. You should contact the Alfalfa House shop staff to check your membership status prior to purchasing a ticket. After payment, discount codes can no longer be entered nor are refunds made to compensate them.

If a participant causes hindrance during a workshop/event we have the right to remove this person from the workshop and refuse for subsequent workshops/events. The participant will not receive their ticket purchase price back.

Alfalfa House reserves the right to make photographic and/or visual/audios recordings of our workshops/events and participants for inclusion in our archives for use as training and marketing/social media materials. We will always make you aware of the fact we are filming and if you would prefer this material not be used, please let us know.