Thank you for booking into:

Name: @EventName

Time/Date: 16 September 2020

Please find attached and below:

- A ‘Guide on accessing Autism SA webinars and getting the best webinar experience’ (MUST READ)
- Instructions and troubleshooting guide for using the webinar platform.
- Copy of Autism SA Terms and Conditions.
- Link to the 3CX extensive User Guide; https://www.3cx.com/user-manual/

48 hours prior to the webinar you will receive a calendar invite to the webinar including.

Click through link to join the webinar
The name of your Facilitator.
All handouts and materials for the workshop.

15 minutes prior to the webinar please click on the link and enter your name when prompted (please do not leave blank). *if the link does not work, please copy and paste into Chrome.

Please follow the prompts on the screen when you enter the webinar.

If you experience any technical issues when joining the session, please contact Logic Plus on 7127 3000, choose option 1 and enter 3003 for our dedicated support team. For further support, contact Emma Bennett on 0432 759167.

After the webinar you will be forwarded a link to the online Survey Monkey feedback form along with your certificate of attendance.

If you have any queries regarding the above, please do not hesitate to contact me.

Kind regards,

The Autism SA Training, Consultancy and Research Team.

A GUIDE ON ACCESSING AUTISM SA LIVE WEBINARS AND GETTING THE BEST EXPERIENCE

*******PLEASE READ******

Autism SA use a video conferencing platform called 3CX. More on 3CX can be found here- https://www.3cx.com/. This provides participants with a safe, secure, and enjoyable webinar experience.

To ensure that you get the best webinar experience, please ensure:

You use a computer or a laptop, NOT an iPad or phone (iPads and Phones compromise the quality of the experience).
Firewalls that prevent 3CX from being used are NOT in place (Use the test link to check this).
Use Chrome to access webinars.
If using a MAC, you may need to download the 3CX software (Use the test link to check this).
Test your equipment and ensure you can hear/see the webinar at least 24 hours prior to the webinar (follow the instructions below).

PLEASE TEST YOUR EQUIPMENT AT LEAST 24 HOURS PRIOR TO ACCESSING THE WEBINAR by clicking on this link:

https://autismsa-au.3cx.net/webrtc/open/a7efc3f40bb7758cc76a48fda4b5c44c28b4024a

During the webinar please;

Please sign into the webinar at least 15 minutes prior to the start time
Use the Meeting Chat box to let the presenter know that you have joined, that you can see and hear
Please leave your microphone on mute (click on the microphone at the top of your screen to turn it off- will go red) during the webinar and only turn on when needed
To ask questions and make comments during the session, please use the Meeting Chat Box
It is up to you if you put your camera on or turn it off

For a full set of detailed instructions and a trouble shooting guide, please see the attached Instructions and Frequently Asked Questions Guide.

If you experience any technical issues when joining the session, please contact Logic Plus on 7127 3000, choose option 1 and enter 3003 for our dedicated support team.

For further support, contact Emma Bennett on 0432 759167.