Skill Builder - Privacy
Description
Simple, Smart Privacy for Small Business - A Practical Skill Builder
Privacy doesn’t need to be overwhelming, technical, or intimidating. This interactive workshop is designed to give small business owners and founders the practical skills and confidence to manage customer information effectively - without the jargon or legal overwhelm.
In this hands-on session, you’ll break down what Australia’s privacy expectations actually mean for a business like yours. You’ll map how customer data flows through your operations, identify common risks, and walk away having improved at least one real process using simple, practical privacy-by-design principles.
This isn’t just theory - you’ll leave with a personalised 30-day action plan and tangible improvements already in place.
Whether you’re starting out or refining your systems, this session will help you protect your customers, strengthen trust, and feel more confident and in control of your data practices.
In this session, you’ll learn how to:
Understand privacy obligations in plain English
Map where customer information lives in your business
Identify common privacy and security risks in everyday tools
Fix issues with simple, practical solutions
Redesign a real process to be more privacy-friendly
Build a realistic 30-day privacy improvement plan
Increase your confidence in managing customer data
Who should attend:
Small business owners, solo operators, founders, and anyone responsible for collecting, storing, or using customer information.
Format:
A practical, workshop-style session that’s supportive, interactive, and designed for beginners - no legal or technical background required.
In person or Online:
Join us in person at 143 Walker Street, Townsville or online - meeting link will be emailed closer to the workshop.
Lineup
About the presenter:
Shelley has extensive experience in data privacy, project and change management, and IT service management across sectors including higher education, banking and financial services, NFP’s, and government. She excels in implementing practical privacy compliance and risk programs in a global and local context, designing for privacy and minimising data risk. Shelley also leads privacy training and integrates privacy into all stages of the customer journey, providing clear guidance on complex issues and ensuring organisations meet evolving data protection standards. Shelley is a Townsville local and female founder whose mission is to help organisations turn good intentions into actions, making privacy and data ethics part of the way they work, every day. Qualifications and Certifications • Bachelor of Management Studies (University of Waikato) • Certified Information Privacy Manager (CIPM) • Certified Information Privacy Technologist (CIPT) • Certified Artificial Intelligence Governance Professional (AIGP)
Tickets for good, not greed Humanitix dedicates 100% of profits from booking fees to charity
