Smart Manager’s Management Skills: 1 Day Workshop in Canberra, ACT
Description
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Description
About the course:
Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session
Course Overview
Being a manager of managers requires a unique set of leadership, coaching, and communication skills. This workshop equips you with the strategies to lead, empower, and guide other managers, fostering higher team performance and accountability. You will learn to motivate leaders, measure effectiveness, and create a culture where every manager contributes to organizational success. Through practical discussions and activities, you’ll strengthen your ability to mentor, coach, and elevate your management team.
Learning Outcomes
By the end of this course, you will be able to:
Develop strategies to nurture and lead other managers effectively.
Recognize and address leadership challenges within teams.
Create measurable performance and motivation systems.
Build a culture of trust, accountability, and open communication.
Apply coaching techniques to enhance managerial performance.
Handle conflicts and performance issues with confidence and fairness.
Who Should Attend?
Senior Managers and Supervisors
Leadership Development Professionals
Team Leaders aspiring to higher management roles
HR and Learning & Development Professionals
Business Owners managing multiple departments
Why Choose This Course?
This course is designed for professionals who want to strengthen their leadership pipeline and develop a more capable management layer. Our facilitators bring real-world experience and practical tools to help you implement change immediately. The training emphasizes hands-on learning, ensuring concepts are applied directly to workplace realities. With a blend of interactive activities, discussion-driven insights, and proven frameworks, this program will help you enhance your leadership impact. Choosing us means you gain expert-led instruction, customized learning materials, and a focus on practical outcomes for lasting transformation.
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Do you want to empower your leadership team with a customized learning experience?
We also offer in-house training tailored to your organization’s specific needs. Our experts can adapt the course modules, examples, and exercises to match your industry and business challenges. Whether you’re developing new managers or refining leadership at the executive level, our customized programs ensure maximum relevance and measurable results for your team.
📧 Contact us today to schedule a customized in-house session: corporate@mangates.com
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Agenda
Module 1: Grooming New Managers
• Define clear expectations and growth paths • Empower managers with authority and confidence • Foster a shared leadership vision • Activity
Module 2: Measuring Managerial Performance
• Establish measurable goals and KPIs • Encourage transparent performance reviews • Align team outcomes with organizational metrics • Activity
Module 3: Motivating and Retaining Managers
• Design effective incentive and recognition systems • Promote career development and learning culture • Cultivate engagement through feedback • Activity
Module 4: Identifying and Addressing Poor Management
• Recognize early warning signs of underperformance • Diagnose underlying issues affecting leadership • Apply corrective coaching techniques • Activity
Module 5: Building Trust Across Leadership Levels
• Encourage open communication and collaboration • Delegate with confidence and clarity • Reward accountability and ownership • Activity
Module 6: Handling Managerial Conflicts
• Manage complaints and internal disputes professionally • Maintain confidentiality and fairness • Coach managers through sensitive situations • Activity
Module 7: Coaching and Mentoring Managers (I)
• Conduct effective feedback sessions • Foster self-awareness and emotional intelligence • Strengthen one-on-one coaching relationships • Activity
Module 8: Coaching and Mentoring Managers (II)
• Create supportive environments for leadership growth • Build commitment and accountability • Utilize 360° feedback for continuous development • Activity
Module 9: Intervention and Decision Boundaries
• Identify when to step in versus step back • Address critical legal, ethical, or performance issues • Establish intervention protocols • Activity
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