Social Styles for Workplace Success® Instructor-Led Training in Aberdeen
Description
Duration: 8 hours (including breaks) | Format: In-person / In-house / Online / Hybrid Certification: Course Completion Certification | Credits: 8 CEUs/CPDs/PDUs
Course Overview:
Success in today's workplace depends on the ability to communicate and collaborate effectively with people who have different work styles, communication preferences, and approaches to decision-making. This practical one-day program introduces participants to the Social Styles framework, enabling them to recognise their own behavioural style, understand the preferences of others, and adapt their communication accordingly. Through interactive discussions, self-assessments, workplace scenarios, and practical activities, participants will develop greater behavioural versatility, strengthen professional relationships, reduce interpersonal conflict, and enhance their ability to influence others, collaborate effectively, and achieve improved individual and team performance.
Learning Outcomes
By the end of the program, participants will be able to:
Understand the principles of the Social Styles model and its application in the workplace.
Identify the characteristics, strengths, and communication preferences of the four Social Styles.
Recognise their own behavioural style and understand how it influences workplace interactions.
Adapt their communication style to improve collaboration and build stronger professional relationships.
Apply practical strategies to influence, engage, and communicate effectively with different personalities.
Reduce misunderstandings and manage workplace conflict using behavioural awareness.
Increase behavioural versatility to work more effectively across diverse teams.
Develop a personal action plan to apply Social Styles principles in everyday workplace situations.
What This Program Achieves?
Today's workplaces bring together individuals with different communication styles, work preferences, and approaches to decision-making. Without an understanding of these behavioural differences, teams often experience unnecessary conflict, communication breakdowns, and reduced productivity.
This program equips participants with practical tools to recognise and appreciate diverse Social Styles, adapt their communication to different personalities, and build stronger working relationships. By increasing behavioural versatility, participants will be better prepared to influence others, manage workplace interactions with confidence, foster collaboration, and create an environment where individuals and teams can perform at their best.
Course Completion Certificates with credits will be offered by Euro Edge Acdemy after the successful completion of the training.
Training Methodology
Interactive Discussions
Practical Workplace Scenarios
Group Activities
Role Plays
Case Studies
Self-Assessments
Action Planning Exercises
Target Audience
This program is designed for professionals at all levels who want to strengthen their communication, collaboration, and interpersonal effectiveness, including:
Managers and Supervisors
Team Leaders
Project Managers
Human Resources Professionals
Customer Service Professionals
Sales and Business Development Teams
Executive Assistants
Healthcare Professionals
Cross-Functional Team Members
Emerging Leaders
Professionals who regularly collaborate with internal and external stakeholders
Anyone seeking to improve workplace communication, influence, and relationship-building skills
Technical Requirements:
For live virtual training:
Notebook, Pen
Good Internet Speed
Laptop or tablet with audio/video capabilities
For in-house training:
Training room with projector or display screen
HDMI connectivity
Flipchart or whiteboard with markers
Stable internet connection (recommended)
Notepad and pen for participants
Prints of student workbooks
Note: The training schedule includes two 15-minute coffee breaks and one 30-minute lunch break
Enquire at info@euroedgeacademy.com for scheduling and group discounts.
Empower Executive Assistants with strategic skills, practical frameworks, and leadership effectiveness. From teams of 5 to 100+, we deliver impactful learning for lasting results.
FAQs
- 1. What is Social Styles for Workplace Success® training?
It is a training program that helps participants understand different behavioral styles and improve workplace interactions.
- 2. Who should attend this training?
Professionals, managers, team leaders, supervisors, and employees can benefit from this training.
- 3. What will I learn in this training?
You will learn to recognize social styles, adapt communication, and build stronger professional relationships.
- 4. How does social styles training improve communication?
It helps participants understand different communication preferences and interact more effectively.
- 5. Is this training suitable for managers?
Yes, it helps managers communicate with diverse team members and strengthen collaboration.
- 6. Can this training improve teamwork?
Yes, understanding different social styles can reduce misunderstandings and encourage better teamwork.
- 7. Is the training instructor-led?
Yes, the program is delivered by an instructor to support structured learning and practical application.
- 8. Is the training available online?
Yes, delivery options may include virtual, classroom, in-house, and hybrid formats.
- 9. How long does the training take?
The duration depends on the selected training format and organizational requirements.
- 10. How can I enroll in this training?
Contact Wisdom Hub Global to learn about upcoming sessions, group training, and enrollment options.
Agenda
Module 1: Understanding Social Styles
⦁ What are Social Styles? Understand the Social Styles framework and its importance in workplace communication and collaboration. ⦁ Observable Behaviour vs Personality Learn the difference between observable behaviours and deeper personality characteristics. ⦁ The Two Behavioural Dimensions Explore Assertiveness and Responsiveness and how they shape individual interaction styles. ⦁ Why Behavioural Differences Matter Discover how different work preferences influence communication, teamwork, and decision-making. ⦁ Benefits of Social Style Awareness Learn how recognising behavioural differences improves relationships and workplace performance.
Module 2: Exploring the Four Social Styles
⦁ The Driver Style Understand the strengths, motivations, communication preferences, and challenges of Driver personalities. ⦁ The Expressive Style Learn how Expressive individuals communicate, influence others, and contribute creativity. ⦁ The Amiable Style Explore how Amiable individuals build trust, collaboration, and supportive relationships. ⦁ The Analytical Style Recognise the strengths of Analytical individuals in planning, accuracy, and problem-solving. ⦁ Comparing the Four Styles Understand how each style differs in communication, priorities, and decision-making. ⦁ Recognising Social Styles in Others Identify behavioural cues that help recognise different Social Styles.
Module 3: Discovering Your Own Social Style
⦁ Social Style Self-Assessment Complete an assessment to identify your dominant behavioural style. ⦁ Understanding Your Strengths Discover how your Social Style contributes to workplace success. ⦁ Communication Preferences Learn how your style influences your communication and relationships. ⦁ Decision-Making Preferences Understand your natural approach to solving problems and making decisions. ⦁ Behaviour Under Pressure Recognise how stress affects your behaviour and interactions.
Module 4: Communicating Across Different Social Styles
⦁ Understanding Communication Preferences Learn how each Social Style prefers to communicate and receive information. ⦁ Adapting Your Communication Style Develop techniques to communicate effectively with different personalities. ⦁ Building Rapport and Trust Discover practical ways to strengthen workplace relationships. ⦁ Active Listening Skills Improve listening techniques to better understand others' needs and perspectives. ⦁ Influencing Different Social Styles Learn how to present ideas in ways that resonate with each behavioural style.
Module 5: Collaboration and Conflict Management
⦁ Working with Different Social Styles Understand how diverse behavioural styles contribute to stronger team performance. ⦁ Understanding Style-Based Conflict Identify common causes of conflict resulting from behavioural differences. ⦁ Managing Difficult Conversations Apply communication strategies to resolve disagreements professionally. ⦁ Giving and Receiving Feedback Adapt feedback techniques to suit different Social Styles. Building Collaborative Relationships ⦁ Strengthen teamwork through respect, adaptability, and mutual understanding. ⦁ Case Study Activity
Module 6: Increasing Versatility and Influence
⦁ What is Behavioural Versatility? Learn why adaptability is one of the most valuable workplace skills. ⦁ Flexing Your Social Style Develop the ability to adjust your behaviour without losing authenticity. ⦁ Increasing Personal Influence Discover techniques for positively influencing colleagues and stakeholders. ⦁ Building Credibility Across Styles Learn how to earn trust and credibility with different personalities. ⦁ Developing Long-Term Workplace Relationships Build stronger professional relationships through behavioural flexibility. ⦁ Exercise
Module 7: Applying Social Styles in the Workplace
⦁ Social Styles in Teamwork Apply the Social Styles model to improve collaboration and team effectiveness. ⦁ Social Styles in Leadership Learn how leaders adapt their communication to motivate diverse teams. ⦁ Social Styles in Customer and Stakeholder Relationships Improve service, influence, and stakeholder engagement through behavioural awareness. ⦁ Creating a Personal Communication Action Plan Develop practical strategies for applying the learning in everyday situations. ⦁ Key Takeaways and Best Practices Review the major concepts and identify opportunities for continuous improvement. ⦁ Personal Commitment Exercise
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