Stakeholder Engagement Essentials (Launceston)
Event description
Course Content
When it comes to stakeholder engagement, are you really meeting the needs of your clients? Too often, relationships are not managed effectively, with little or no respect for the individual needs of the client. Failure to engage and manage clients or stakeholders is one of the most common causes of project or relationship failures. In most instances this could be prevented with a strategic approach and planning. In this workshop, we look at the following elements
- Strategic approach to planning – begin with the end in mind
- Analysing stakeholder needs
- Engagement methods and processes
- Communication strategies to suit the audience
- Evaluation
- Responding to changing needs
Learning Outcomes
By the completion of this course, participants will be able to:
- Define the needs of the stakeholder
- Develop a planned approach
- Set up performance measures to determine results
- Align the engagement plan to the overall strategic direction of the project
Who should attend?
This course is suitable for those working with any group, individual or community, where internal or external business relationships have an effect of the success of the business operations or project outcomes.
Typically, but not limited to, stakeholders can be: government departments, community groups, customers, employees, investors and/or suppliers.
Delivery Information
Duration: 3 hours
Locations: State-wide
Investment
$350 TCCI member
$525 non-member
More Information?
Call 1300 559 122 today to discuss your training needs including on-site or customised delivery or email training@tcci.com.au
PLEASE NOTE:
If you would like to use some or all of your membership voucher on this course or you are a member and would like to be invoiced for training instead, you will need to contact the TCCI prior to booking on 03 6236 3600 or training@tcci.com.au
Tickets for good, not greed Humanitix dedicates 100% of profits from booking fees to charity