Course Overview:

Supply Chain Management improves the coordination and relationship between Suppliers, Producers, and Customers. It must be kept at a high level of organization to be successful in today’s global economy. Goods and services are now pieced together from all over the world, and this process can be hectic and complicated if not managed correctly.

With Supply Chain Management your company and employees will be on target to lower costs, improve efficiency, and increase customer satisfaction. This course will provide your employees with the understanding of how Supply Chain Management can improve and help almost any type of business.

Target Audience:

Anybody who is interested in Learning Supply Chain Management Skill

Learning Objectives:

After completing this course, the learners will be able to:

Delve into greater depth by traversing a Supply Chain from the end-customer viewpoint.

Analyze Store and Merchandising and its relation to Supply Chain.

Apply Inventory Management in Retail

Understand challenges of Transportation and Logistics in Retail.

Apply Procurement, Order Management, Customer relationship management in Retail

Supply Chain Planning Versus Supply Chain Execution

Means to measure the Supply Chain

Prerequisites:

None

Course Materials:

Attendees will receive a course manual with presentation slides and reference materials.

Technical Requirements:

For eBooks:

Internet for downloading the eBook

Laptop, tablet, Smartphone, eReader (No Kindle)

Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)

eBook download and activation instructions

Agenda:

Module One: Why Supply Chain Management?

Customer Satisfaction

Improving Performance

Lowering Costs

Product Development

Case Study

Module One: Review Questions

Module Two: Key Terms (I)

Procurement

Upstream and Downstream

Raw Material

Forecasting

Carrying Cost

Case Study

Module Two: Review Questions

Module Three: Key Terms (II)

Inventory

Order Generation

Order Taking

Order Fulfillment

Returns Management

Case Study

Module Three: Review Questions

Module Four: Three Levels of Supply Chain Management

Strategic level

Tactical level

Operational Level

Bullwhip Effect

Case Study

Module Four: Review Questions

Module Five: Five Stages of Supply Chain Management

Plan

Source

Make

Deliver

Return

Case Study

Module Five: Review Questions

Module Six: The Flows of Supply Chain Management

The Product Flow

The Information Flow

The Finances Flow

Data Warehouses

Case Study

Module Six: Review Questions

Module Seven: Inventory Management

Levels of Inventory

Just-In-Time Inventory

Keeping Accurate Records

Inventory Calculator

Case Study

Module Seven: Review Questions

Module Eight: Supply Chain Groups

The Suppliers

The Producers

The Customers

The Customer"s Customer"s

Case Study

Module Eight: Review Questions

Module Nine: Tracking and Monitoring

Dashboard

RFID"s

Alert Generation

Stock Keeping Unit (SKU)

Case Study

Module Nine: Review Questions

Module Ten: Supply Chain Event Management

Inventory Alerts

Supplier Alerts

Bottlenecking

Being Proactive

Case Study

Module Ten: Review Questions

Module Eleven: Wrapping Up

Words from the Wise

Review of Parking Lot

Lessons Learned

Completion of Action Plans and Evaluations