Date: Wednesday 24 September 2025
Time: 10.00am to 11.00am SA, NT | 10.30am to 11.30am VIC, NSW, ACT, TAS, QLD | 8.30am to 9.30am WA
Audience: Direct Care Providers (e.g. healthcare workers, nurses, allied health professionals) and people in managerial/executive positions within aged care organisations

How can aged care organisations be supported to build on their strengths and consistently meet the essential needs of older people?

Join us for a thought-provoking webinar designed for aged care professionals and leaders committed to enriching care quality. We’ll introduce relationship-centred fundamental care – an evidence-informed approach that nurtures meaningful connections and enhances the lived experience of older people. Through the Fundamentals of Care Framework, we’ll explore how aged care organisations can establish and reinforce a strong foundation for consistent, relationship-centred care that places the older person and their needs at the heart of care delivery.

Learn how relationship-centred fundamental care can help your organisation:

Ensure essential or fundamental needs—like respect, mobility, hygiene, and communication - are met at a consistently high standard
Strengthen relationships between staff and residents
Align with the Aged Care Quality Standards and new legislative reforms

Hear about innovative tools already making a difference, including:

Digital training modules specifically designed for the aged care sector that support relationship-centred fundamental care delivery and staff wellbeing
My Wellbeing Journal, a journal created in collaboration with consumers, carers, and clinicians, which empowers people to take an active role in managing their health by setting meaningful goals, documenting care preferences, and improving communication with healthcare teams
A Fundamentals of Care Assessment Tool, helping organisations and providers receive real-time feedback on their fundamental care delivery

This session isn’t just about learning - it’s about imagining what’s possible in your organisation. We invite you to consider how relationship-centred fundamental care could be implemented in your organisation, and to explore opportunities for collaboration as we co-create tools and strategies that bring relationship-centred care to life.

Presented by:

Dr Rebecca Feo is a Senior Research Fellow in the Flinders University College of Nursing and Health Sciences. Since beginning work in academia in 2015, Dr Feo has achieved national and international recognition for her research on the role of caregiving relationships in ensuring high-quality care delivery. Her research expertise is specifically around how fundamental care - the care required by everyone regardless of clinical condition or care setting - can be enhanced through care provider-recipient relationships. In 2024, Dr Feo was named one of the top 2% of researchers globally based on her research on relationship-centred fundamental care.

DISCLAIMER: The advice and views of speakers and the content of presentations are entirely and exclusively the views of the speakers and do not necessarily reflect the views of ACIA. ACIA disclaims all liability in relation to actions taken in response to information presented by speakers.