Succession Planning for CHSP Managers: Protecting Knowledge, Continuity and Quality Care

Workforce pressures and training demands are widely discussed, yet succession planning often stops short of preserving critical organisational knowledge. When experienced staff leave, the expertise that underpins quality care can leave with them. That creates gaps in service continuity and exposes organisations to avoidable risk.

Proactive succession planning protects that expertise and ensures knowledge is transferred when it matters most.

Join sector leaders and peers from like-minded organisations to explore how succession planning can future-proof your workforce and strengthen the delivery of quality aged care services.

Why come along?

In this interactive online workshop, you will:

Understand succession planning as a quality, continuity, and risk issue.
Identify the critical roles and single points of knowledge in your own organisation.
Rate vacancy impact and succession readiness for those roles.
Explore practical development pathways suited to your organisation’s size.
Learn how to embed succession planning in existing processes and build staff buy-in.
Leave with five practical tools and a 90-day action plan to take the work forward.
Connect with peers across the sector facing the same challenges.

Target audience: CHSP HR Managers, managers and team leaders.

Pre - reading: All registered participants will receive a short pre-reading exercise to help them get the most from the workshop.

Facilitated by:

Janis McKenna, Founder and Director, ELM Consulting Australia®. Janis has more than 35 years of executive experience in aged care, community services and the not-for-profit sector. At Anglicare Tasmania, she developed the Quality and Wellness Practice Framework and led its training rollout to 1,000 care workers. She now helps purpose-driven organisations strengthen governance, leadership and workforce capability.

Event Details

Title: Succession Planning for CHSP Managers: Protecting Knowledge, Continuity and Quality Care

Dates: Wednesday 2nd December 2026

Time: 10.00 am - 12.00 pm (AEDT)

Format: online interactive training

Cost: Free to attend

If you have any questions, please contact Lilly or Danni via sectorsupport@yourside.org.au

This is a collaborative event between the Sector Support and Development Teams of Your Side and Ku-ring-gai Council.

Contact the host of Succession Planning for CHSP Managers: Protecting Knowledge, Continuity and Quality Care

There were 0 errors found in the information you submitted: